Quality Coordinator

Coventry, West Midlands (GB)
£20,000 - £22,000
24 Apr 2019
End of advertisement period
22 May 2019
Contract Type
Full Time

Quality Coordinator

About Arden University

At Arden University our vision is to make education more accessible, engaging and beneficial to people everywhere. 2018 will be an exciting year for the University as we continue with our transformation and development programme, driving an industry-leading learner experience and further developing our innovative ‘compressed-blended’ full time degrees across 5 campus locations. 

We are a values driven organisation, and in line with our values of supportiveness, integrity, innovation and ownership, we want to make sure that each of our study centres is delivering an outstanding student experience that is completely aligned to our brand promise, whilst providing a tailored and personalised experience reflective of the local needs and culture of the student and staff profile. We pride ourselves on the relationships we build with our students and the importance our staff across the organisation place on supporting students to realise their potential. We recognise that the pressures of people’s hectic, modern lives often means our students are constrained - by location, cost, family/caring commitments or simply time. By making our degrees, masters and MBA programmes available through both online distance learning and flexible on-campus ‘blended’ study, we have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education. 

About the job
Reporting to the Quality Team Leader, your role within the quality team will be to co-ordinate activities and projects relating to academic affairs and quality. 

In this busy and varied role, you will take ownership for quality matters relating to a specific group of courses within the team, together with administration of specific committees and/or validation and quality assurance processes.  This will include tasks such as arranging committee meetings and events, taking accurate minutes of the meetings, preparing reports, analysing data, preparing and checking quality documentation and maintaining accurate records of updates to policies and programme information.

You will be first point of contact for academic staff and external examiners on quality matters and queries relating to your courses and will provide advice and support on Arden’s regulations and protocols. 

Personal Profile
You will have excellent organisational skills and prioritise tasks effectively to work to strict deadlines. You will have excellent writing skills, strong attention to detail and will possess good basic analytical and problem-solving skills. You will be confident in communicating effectively and articulately to a wide variety of stakeholder (e.g. students, senior academic staff and managers) and will be able to assimilate University policies.

You will be proactive in your approach and will work well independently and as part of a team. Good IT literacy is essential so you’ll have a solid grasp of common software packages including Microsoft Word, Excel, PowerPoint and Outlook, you’ll also be willing to quickly learn how to use our in-house IT systems. 

You will be educated to degree level or equivalent or have experience of working in a similar role. 

This is an exciting time to join a University that represents the future of Higher Education. 

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