• Connect with students to help them to get off to the right start
• Lead and improve support program/s
• Strong collaboration to provide effective and consistent service

The Role

• Fixed Term (until December 2019), Full Time
• $76,280 to $82,547 p.a. (plus 9.5% superannuation)
• Dubbo, Bathurst or Orange

As a Student Liaison Officer (Online), you will work closely with the Manager, Online Student Engagement. You will be responsible for the design and delivery of support programs to identified students studying online. You will provide support through group programs, individual consultations (either face-to-face or online) and the development of appropriate resources.

On occasion, you will be required to travel for periods of up to one week at a time.

To be successful you will have:

• Relevant degree (or equivalent) and understanding of the issues related to successful participation, transition, engagement and success in online higher education by people with diverse backgrounds;
• Highly developed communication and relationship skills;
• Experience collecting, analysing and presenting information to inform the development of strategies and programs;
• Current Class C drivers licence.

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Deputy Vice-Chancellor (Students) has oversight for leading and driving a student-centred culture across the CSU student lifecycle, from awareness through to graduation and alumni. The Portfolio supports the University's objectives to provide sector leading student recruitment and engagement practices, to ensure our students feel well supported on their learning journey whilst developing a lifelong connection to the CSU community.

The Portfolio includes the Divisions of Student Administration, Student Services, Marketing and Communication and the offices of Residence Life and Advancement.

The Deputy Vice-Chancellor (Students) is a member of the Vice-Chancellor's Leadership Team. As such, the Deputy Vice-Chancellor (Students) also assists the Vice-Chancellor generally in providing positive leadership and management for the University.

The Division of Student Services work collaboratively with Faculties and Divisions to enhance students' University experience. The Division recognises that a successful transition into university requires a holistic approach to both academic and social integration. Through inclusive practices we build aspiration levels for Higher Education, enhance participation in chosen courses of study and enable people to make smooth transitions into University, successful study, and become effective members of their profession.

The Division has 112 FTE staff and an annual operating budget of AUD$19.5 million.

CSU offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Application Requirements

Applicants are expected to apply online and address the selection criteria in the position description. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

Further Information

Additional information is available in the position description or by contacting:

Hannah Guilfoyle | Manager, Online Student Engagement | hguilfoyle@csu.edu.au | Ph: (02) 6338 6354

Closing Date: 11 pm, 7 May 2019