Community Health Worker

Maryland, United States
26 Apr 2019
End of advertisement period
26 Jun 2019
Contract Type
Full Time

The Department of Medicine, Division of Chemical Dependency is seeking a Community Health Worker (CHW) to work directly with patients served by the Comprehensive Care Practice and engage in diverse activities with the goal of supporting inter-professional, individualized, and dynamic plans of care for patients who are HIV+. The CHW will actively support patients in their path to needed services within the Johns Hopkins System and across the Ryan White Eligible Baltimore Metropolitan Area (EMA). 

This individual will work with a team of other CHWs to enhance navigation services within HIV/AIDS and substance use disorder treatment services.  The target population for this position is to work with adults across all age groups. 

Duties and Responsibilities:

  • Initiate, build and maintain relationships with patients in the clinic, offering support and guidance in medical and non-medical supportive services that are available in our program and in the community.
  • Assist clients in navigating a complex medical system by building trust and a professional working relationship.
  • Assess the patient’s strengths as well as needs to address individual and community barriers to care and intervene as appropriate. 
  • Provide support and encouragement and good self-care practices which include appropriate HIV care and substance use treatment.
  • Help coordinate and potentially accompany participants to medical, substance use treatment, and social service appointments.
  • Work collaboratively with healthcare providers and meet with hospitalized, homeless and community dwelling adults who are newly diagnosed or have become disengaged; providing support and encouragement about living healthy with HIV, including other diagnoses.
  • Provide resource materials to patients and their families.
  • Execute referrals for HIV services as requested and recommended by the inter-professional care team.
  • Assist with administration of annual patient satisfaction surveys.
  • Plan and conduct quarterly health promotion events for patients in support of risk reduction.
  • Assist with tracking information and general record keeping
  • Provide direct service to consumers, as well as those who have fallen out of care.  Document all services provided in the Electronic Medical Record.
  • Telephone contact with patients and community based agencies.
  • Attend and participate in regularly scheduled staff meetings and conference calls.
  • Work closely with other CHWs and Nurse Case Manager (NCM) to plan and conduct navigation activities. 
  • Go into the community or to a patient home or to hospital room to locate out of care patients to re-engage them into care following established policies for outreach activities for identified patients.

Minimum Qualifications:

  • High school/GED.
  • Complete and pass JHU SOM requirements
  • Billingual (Spanish) a plus
  • Ability to travel locally if needed


  • Execellent writing and interpersonal communication skills.  Ability to communicate effectively with a wide variety of individuals from patients to administrative personnel, clinicians, and physicians.
  • Ability to adhere to policy and procedures and maintain clear professional boundaries.
  • Attention to detail and ability to chart and enter data accurately
  • Dependable, energetic, self-starter.

Preferred Qualifications:

  • Two years’ related work experience. 
  • Completion of formal CHW training program preferable.
  • Experience working with people with unstable housing, substance use issues, dual diagnoses, and HIV/AIDS preferred.  
  • Knowledge of current HIV treatment guidelines preferred.
  • Proficiency with MS Word preferred.

Working Conditions /Physical Requirements:

There is little likelihood of exposure to communicable diseases, hazardous materials, or pharmacological agents. Activities include but are not limited to:

  • Sitting, standing and walking for extended period.
  • Reaching by extending hand(s) or arm(s) in any direction
  • Finger dexterity to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard
  • Ability to see within normal parameters
  • Ability to move about
  • Driving

This description is a general statement of required duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

Role/Level/Range: ACRO40/E/02/CB 
Starting Salary Range: $25,353.00 - $34,879.00 / Hourly $12.19 - $16.77
Employee Group: Full Time 
Schedule: Monday - Friday, 8:30am - 5:00pm;  Essential employee/ required attendance on-site
Exempt Status: Non-Exempt  
Location: Johns Hopkins Bayview Medical Center 
Department Name: Medicine, Chemical Dependency 
Personnel Area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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