Engagement Assistant

Bristol, United Kingdom
£23,334 - £26,243 per annum
13 Apr 2019
End of advertisement period
23 Apr 2019
Contract Type
Full Time

Division/School Development and Alumni Relations
Contract type Open Ended
Working pattern Full time
Salary £23,334 - £26,243 per annum
Closing date for applications 23-Apr-2019

Founded over a hundred years ago, the University of Bristol has revolutionised society with its cutting-edge research and education. An international powerhouse of learning, discovery and enterprise, the University’s excellence is acknowledged locally, nationally and globally.

As a Russell Group university ranked in the top 50 universities in the world (QS 2016), Bristol’s future will be as remarkable as its past.

The Development and Alumni Relations Office (DARO) is looking to recruit an Engagement Assistant to join a dynamic, highly respected and fast-growing Development and Alumni Relations team. The Engagement Assistant will deliver administrative support across DARO’s Engagement Team and be the first point of contact for delivering excellent customer service to our diverse and international audience using a wide range of channels.

The Engagement Assistant will maximise alumni and friends’ involvement with the University through the delivery of first-class communication, including events and volunteering activity support. With significant experience in administration, the role holder will provide hands on administrative support to existing and new flagship alumni engagement programmes including our international visits, Alumni Awards; parents and volunteering programmes.

You will have excellent customer service skills with substantial experience of working with multiple types of customer simultaneously.

Experience in marketing and communications through digital and social media will be essential. Your excellent communication and interpersonal skills will enable you to build relationships both within as well as externally to the institution. You will have the ability to take ownership of problems and ensure effective resolutions. Your attention to detail will enable you to maintain a high level of accuracy at all times.
DARO’s vision is to ‘unite our global community to inspire positive change and transform people’s lives’. The team culture is optimistic, collaborative and highly professional, where individual and team success is recognised in equal measure. Recently, significant investment has been secured to grow the DARO team. This investment will help to build on current strengths, extend our work with alumni, partners and supporters and harvest many new opportunities.

For any informal enquiries please contact Joe Crofton, Operations Officer, at joe.crofton@bristol.ac.uk

The closing date for applications is 11.59pm on Tuesday 23rd April 2019

We appreciate and value difference, seeking to attract, develop and retain a diverse mix of talented people that will contribute to the overall success of Bristol and help maintain our position as one of the world’s leading universities.