Student Administration

Location:      Egham
Salary:      £52,266 to £60,223 per annum - including London Allowance
Closing Date:      Thursday 02 May 2019
Interview Date:      Thursday 23 May 2019

Full-Time, Permanent

Role Available from 1 August 2019

Applications are invited for the post of Deputy Director of Student Administration in the Student Administration Department

Student Administration is responsible for delivering the core administrative functions involved in the student lifecycle, from Enrolment to Graduation. The department is focused on delivering an excellent student experience by developing and delivering effective and efficient processes to support students through their journey at the College. The Department is composed of Student Administration Operations, the Student Services Centre, the Doctoral School, Academic Investigations and the 6 School Administrative Teams.

Working directly with the Director of Student Administration the Deputy Director will support the Director in running the Department and lead the 4 Student Administration Operations teams:

• Student Records & Enrolment
• Timetabling & Registrations
• Assessment & Graduation
• Student Data & Processes

The Deputy Director will be responsible for ensuring the delivery of effective and efficient services to students and staff through Student Administration Operations and will help drive continuous improvement across Student Administration.This is a senior role, who will work closely with colleagues across the College, the outcomes of which will be of importance to the College meeting its strategic aims.

Candidates should be dynamic and dedicated to providing outstanding support to students and staff. Excellent managerial and leadership skills and an ability to work in a busy and pressurised environment are essential.

Candidates should have extensive knowledge of the High Education sector and student life cycle as well as an ability to deliver information stewardship and management of IT systems.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking 

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Caroline Beck, Director of Student Administration on caroline.beck@rhul.ac.uk.

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk.

Please quote the reference: 0419-132

Closing Date: Midnight, 2 May 2019

Interview Date: 23 May 2019

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.