UNIVERSITY OF BRISTOL

Project Manager, Service Transition Lead

Location
Bristol, United Kingdom
Salary
£43,267 - £48,677 per annum
Posted
09 Apr 2019
End of advertisement period
22 Apr 2019
Ref
SUPP105131
Contract Type
Fixed Term
Hours
Full Time

Division/School Strategic Planning Governance and Projects
Contract type Fixed Term Contract
Working pattern Full time
Salary £43,267 - £48,677 per annum
Closing date for applications 22-Apr-2019

Would you like to be a key member of a significant strategic improvement programme: Student Lifecycle Support Programme (SLSP)?

The University of Bristol have initiated SLSP to create user-friendly systems and a seamless administrative framework to support both staff and students. Working within an Agile/SCRUM delivery methodology, you will be a responsible for the end-to-end system testing.

This role has responsibility for leading Service Transition planning and processes across multiple work packages being managed by the programme.

To include;

  • Ensure new services have a fully developed end to end support structure, including processes, SLAs and roles and responsibilities
  • Ensure the effective transfer of support from programme to operations
  • Ensure that appropriate levels of resourcing, training, tooling, support and documentation are included as part of the service transition
  • Work closely with the Senior Project Manager and team to ensure all the necessary planning is undertaken and embedded
  • Work closely with key stakeholders to ensure you maximise the success of services being deployed into the business.
  • Develop and mature service transition processes
  • Co-ordinate and/or manage staff that are part of the Service Transition Team
  • Formal sign-off of the transition to operations, as part of the University’s governance processes
  • Identify and manage risks related to service transition.

You will be a driven individual who can thrive in working independently and as part of a team, be a strong communicator/influence and able to present complex information to both technical and non-technical audiences is essential.

The role is offered on a fixed term basis until the end of September 2020.

For informal enquiries, please email Chris Bowden, Senior Project Manager (chris.bowden@bristol.ac.uk)

The closing date for applications is 11.59pm on Monday 22nd April 2019

We appreciate and value difference, seeking to attract, develop and retain a diverse mix of talented people that will contribute to the overall success of Bristol and help maintain our position as one of the world’s leading universities.

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