Peer Guide Caller

Egham, United Kingdom
£9.85 per hour- including London Allowance
28 Mar 2019
End of advertisement period
21 Apr 2019
Contract Type
Fixed Term

Student Services - Student Engagement and Sport

Location:      Egham
Salary:      £9.85 per hour- including London Allowance
Closing Date:      Sunday 21 April 2019
Interview Date:      See advert

Casual, Fixed Term until June 2020

Applications are invited for the post of Peer Guide Caller in the Department of Student Engagement & Sport in the Academic Services Directorate

Please note: This opportunity is only available to current students of Royal Holloway University of London.

We encourage students who have previously volunteered as a Peer Guide to apply for this paid position.

This is an exciting opportunity for current students to join the Student Engagement & Sport department and provide incoming undergraduate students with guidance on the phone prior to their arrival in September 2019.

As a Peer Guide Caller, you will answer any questions that students might have about coming to university over the phone and signpost them to relevant College services where required. You will be actively engaged in and enthusiastic about student life at Royal Holloway and be motivated to guide peers in their transition into Higher Education. Peer Guide Callers will be proactive, friendly and knowledgeable about Royal Holloway and confident to speak to new students on the phone.

This is a fixed-term, casual post. Hours will be allocated in advance of each calling campaign, consisting of a maximum of 10 hours per week.

For an informal discussion about the post, please contact

To view further details of this post and to apply please visit For queries on the application process the Human Resources Department can be contacted by email at:

Please quote the reference: 0319-117

Closing Date: Midnight, 21 April

Assessment Centre Dates: Shortlisted candidates will need to be available for a telephone interview on either 17 May or 22 May.

Please note that successful candidates must be available for mandatory training on 19 June.

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.

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