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Service Delivery Assistant

Employer
ROYAL HOLLOWAY, UNIVERSITY OF LONDON
Location
Egham, United Kingdom
Closing date
29 Mar 2019

Job Details

Maintenance Services - Service Delivery

Location:      Egham
Salary:      £21,336 to £23,839 per annum pro rata - including London Allowance
Closing Date:      Friday 29 March 2019

Do you have a passion for customer service?

Are you a self-motivated individual who enjoys working as part of a busy team? 

We are looking for a Service Delivery Assistant to be the first point of contact for the Estates Department dealing with visitors, contractors and taking calls regarding maintenance issues. In this role you will be part of a team responsible for the development and maintenance of the Campus buildings and grounds. 

To be successful in this role you will need to demonstrate that you have:

  • The ability to deal efficiently and politely with our customers on the telephone and face to face
  • A calm and organized approach to your work and are able to prioritise your own workload in a busy environment
  • An ability to be flexible and adaptable in your approach to work to meet the varying demands of the role
  • A good understanding of IT systems
  • Experience of working on a reception or help desk

Finally and most importantly you must be able to demonstrate that you have a passion for customer service and an attitude that puts the customer first.

This is a part time, permanent post (14 hours per week, Thursday and Friday) available from 1 February 2019.  This post is based in Egham, Surrey, where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. The RHUL Recruitment Team can be contacted with queries by email at: recruitment@rhul.ac.uk

Please quote the reference: 0319-092

Closing Date: Midnight, 29 March 2019

Interview Date: To be confirmed

Company

Royal Holloway latest

 

 

One of the UK’s leading research-intensive universities.

Royal Holloway is one of the UK’s top 20 universities, ranked 129 globally (Times Higher Education World University Rankings, 2015-16). We sit within the top 25% of UK universities for research that is rated world leading or internationally recognised and at 89%, our 2015 National Student Survey satisfaction rating is the highest of the University of London institutions.

The university has 21 academic departments and schools spanning the arts and humanities, sciences, social sciences, management, economics and law. We combine our world-class research and excellence in teaching with a global perspective, creating a close-knit community that inspires success. With some 9,000 students learning from internationally renowned academics and researchers, ours is a unique culture, where our students and colleagues feel recognised as individuals. We have a unique best-of-both-worlds location; a safe, leafy campus in Egham, Surrey, less than 40 minutes by train from central London and just seven miles from Heathrow airport, creating the environment where our community thrives.

Company info
Mini-site
ROYAL HOLLOWAY, UNIVERSITY OF LONDON
Telephone
+(44)01784 434455
Location
EGHAM HILL
EGHAM
SURREY
TW20 0EX
United Kingdom

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