Stanford Job Title:  Student Services Specialist
Working Title: Program Associate 
VPUE Unit: VPO – Stanford in New York Program
Job Code: 7500                      
Classification Level: E             
Exemption Status:  Non-exempt, Full-time, 10 months per year (September – June)
Fixed Term: September 1, 2019 to June 30, 2020 

Heralded as a hub of undergraduate innovation, the Office of the Vice Provost for Undergraduate Education (VPUE) creates and sustains meaningful interactions between students and faculty both within and outside the classroom. As a team member of VPUE, you have a unique opportunity to advance and support programs that touch and enhance the lives of every undergraduate student at Stanford.
 
https://undergrad.stanford.edu/
 
https://undergrad.stanford.edu/programs/stanford-in-new-york

The Stanford in New York Program Associate (PA) is the key staff member for students’ residential life in New York, at the EHS St. George Towers. In addition to managing student life, the Program Associate will assist staff in the Program Office with special events and administrative duties, and will be the student life interface between the office and students in the dorm. The PA lives in the student residence in Brooklyn, NY receiving free board, and helps build a strong, healthy residential learning community, which complements and extends students’ classroom and experiential learning. 

The PA is expected to positively contribute to a residential environment that enhances student academic progress and success, promote the intellectual and cultural life of the residence, create opportunities for students to explore and clarify their interests, values and attitudes, build inclusive and reflective environments in which differences of background and belief are explored, participate in and help coordinate Program and residential activities, know and explain University and Stanford in New York program policies, and be available to students to encourage student responsibility and accountability.

Your responsibilities will include:

• Assist program staff in coordination of student arrival, orientation weekend, student move in/out and events.
• Act as the first contact for student housing communication and student issues.
• Build and foster community with New York cohort throughout the quarter through informal events, activities, individual student advising, and student support.
• Remain on-call for students during evenings, weekends, and holidays, except winter break.
• Communicate weekly program events to students via weekly newsletter and maintain the program Google calendar.
• Advise students on life in New York, health resources, and other student life related needs.
• In addition to managing student life at the EHS dorm, Program Associate will work about 24 hours in the program office, including weekday evening hours, to assist with the following:
• classroom setup and breakdown for instructors
• administrative tasks and special projects
• program events (including set up, managing RSVPs, and invites)

To be successful in this position:

• Four-year University level degree or equivalent
• Minimum of one-year experience with resident assistant support, student and academic services support is desirable but not essential.
• Ability to live in the residence the EHS St. George Towers, Brooklyn, NY
• Ability to attend a first-aid course as arranged by the program
• Ability to accommodate flexible hours during student presence at the residence
• Ability to complete an on-line Stanford Resident Assistant course in the Spring quarter prior to active assignment at the residence
• Ability to attend a 2-week Resident Assistant course on the Stanford University campus in CA
• Strong English written and oral communication skills
• Ability to exercise patience and flexibility when dealing with a wide and diverse group of students, faculty, staff and outside constituents
• Ability to serve as a role model for responsible behavior and personal integrity
• Strong written and verbal communication skills.
• Basic computer skills, including experience with Microsoft Office Suite.
• Strong customer service skills and basic office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations.

*-Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

In addition, preferred requirements include:

• Prior participation in the Stanford in New York program
• Experience working and/or living in New York City

About the Office of the Vice Provost for Undergraduate Education (VPUE) and Stanford in New York

• For undergraduates, VPUE is the nexus for programs and initiatives that help students define and achieve their intellectual ambitions at Stanford. These include investigative introductory courses taught by esteemed faculty, targeted classes in writing and rhetoric, undergraduate research support, academic advising and mentoring, overseas and off-campus study programs, and undergraduate scholarships and fellowships. For faculty, VPUE serves as a principal conduit for furthering interaction with undergraduates and discovering ways in which working with students can enrich one’s research agenda. VPUE advocates for undergraduate education in collaboration with faculty, departments and schools across Stanford. All VPUE resources are dedicated to involving faculty with the undergraduate experience, connecting students with phenomenal opportunities and fully realizing a liberal education at Stanford.
• The Stanford in New York program offers students an intensive quarter of study and reflective practice in one of the premier artistic, cultural, financial, and media capitals.  The program launched in the fall quarter of 2015-2016 with program offices located in Manhattan.