Role/Level/Range: ATP/04/PE 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: 5/7.5 
Exempt Status: Exempt ​​​​​​​ 
Location: 11-MD:JH at CPIA Century Plaza 
Department name: 10001507-Energetics Research Group 
Personnel area: Whiting School of Engineering

General Position Summary:

Responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide  application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs.  Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code. 

Job Scope/Complexity:

• Responsible for full life-cycle of medium to large sized complex projects; strong technical skills; strong ablilty to understand complex business processes. Develops solutions based on extensive technical knowledge, skills and experience; influences client towards innovative/integrated solutions.

Job Responsibilities:

• The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

ANALYSIS AND REQUIREMENTS GATHERING

• Define complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes.  Provide written documentation of findings to share with the client and other IT colleagues.
•  Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.

DESIGN AND DEVELOPMENT

• Develop detailed tasks and project plans by analyzing project scope and milestones for complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
• Write functional/technical specifications from the complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
• Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks.
• Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support.
• Provide monitoring and guidance in application design and development to more junior staff.
• Provide thought leadership in  designing  and developing innovative integrated solutions..

TESTING AND DOCUMENTATION

• Create and document complex test scenarios using the appropriate testing tools to validate and verify application functionality.
• Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
• Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
• Mentor junior staff in testing tools and technologies by reviewing their work.

IMPLEMENTATION AND MAINTENANCE

• Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
• Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
• Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service.

Minimum Qualifications

• Bachelor's degree. 
• Five years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
• JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.                                

Preferred Qualifications:

• Bachelor’s degree in Computer Science or Information Systems.
• 6+ years related experience in server support and familiarity with diverse Operating Systems.
• Experience with commonly used productivity software products (MS Office, Adobe Creative Suite).
• Experience with MS Visual Studio and other development suites.

Certification

• Industry certifications from Cisco, Microsoft and other vendors are desirable.

Special Knowledge, Skills, or Abilities

• Ability to work independently in a complex environment with minimal supervision; excellent communication skills.  Experience mentoring junior IT staff.
• Prior work experience with Linux servers, Cisco routers, Windows Server 2008 R2/2012 R2/2016, MS SQL, MySQL, Apache, Drupal, programming languages (PHP, VB, Java, C#, JQuery, Javascript, Symfony), programming tools (MS Visual Studio). 
• Familiarity with project management and systems analysis & design. 
• Ability to work with minimum supervision.
• Must demonstrate strong critical thinking and analytical reasoning skills.
• Must demonstrate exemplary customer service skills.
• Ability to work on multiple priorities effectively.
• Ability to prioritize conflicting demands.
• Ability to execute assigned project tasks within established schedule.
• Ability to work collaboratively in a team environment.
• Ability to communicate effectively in the service of users and colleagues.
• Writes and communicates clearly and concisely.
• Possesses sound documentation skills.
• Ability to maintain confidentiality.
• Familiar with DoD, NASA, and University computer policies and procedures.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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