Director, Human Resources Shared Services

Melbourne, Australia
06 Feb 2019
End of advertisement period
17 Feb 2019
Contract Type
Fixed Term
Full Time
  • Key HR Leadership position driving service culture to transform Shared Services
  • 2-year full time, fixed-term position
  • Competitive salary on offer + super

Our Organisation

RMIT is a global university of technology, design and enterprise. Our mission is to help shape the world through research, innovation, teaching and engagement, and to create transformative experiences for our students, getting them ready for life and work.

The Operations Portfolio enables an integrated, enterprise wide delivery for best practice student and staff experiences. The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.

The Human Resources team within RMIT enables our people to achieve success through effective workforce planning and design, expert advice and support, capability and professional development, a flexible and responsive work environment, and smarter, simpler processes. This work enhances the ability of Colleges, Portfolios and Groups to deliver on the University's objective of preparing students for life and work.

The Role and Your Responsibilities

The Director, HR Shared Services (HR SS) is a key strategic role with a University wide focus and is pivotal in leading the HR Shared Services Team responsible for servicing RMIT business units. The services provided include HR Employee Services, Payroll, HR Assist, development, integration and maintenance of HR Systems and the management of continuous process and system improvement projects. A critical element of this position is to drive process efficiency, effectiveness and reengineering across the HR function and to be the front door to the People function.

This leadership position is a critical member of the HR Executive team and will work strategically and operationally on running the HR function. You will work closely with other teams throughout the University to build an integrated Employee Services and systems solution, ensuring outcomes are aligned with the strategic direction of RMIT.

Skills & Experience Required

We are seeking a highly experienced and driven HR leader who demonstrates knowledge and experience managing a broad range of HR SS functions in a large, complex matrix organisation. You will have extensive experience in managing and leading a team of HR professionals as well as strengths in driving improvements in human resource management processes and systems.

The University is undertaking a significant transformation of its Service Culture and with enabling technology via Workday, you will play a key role in re-shaping service culture, processes and systems across the people function. Key to your success will be your passion and ability to manage and influence change in a complex and often challenging work environment. Your highly developed interpersonal skills will see you build strong relationships with a broad stakeholder group including working closely with the Financial Services team, IT Services team and Executive/Directors throughout the University to build an integrated Employee Services and systems solution, ensuring outcomes are aligned with the strategic direction of RMIT. The successful candidate will be a commercial leader with strong business acumen and ability to contribute both in areas of subject matter expertise and as a general manager.


You will have:

  • relevant tertiary qualifications in Human Resources or related field, and
  • relevant experience in senior leadership roles.

Experience working with Workday would be would advantageous.

Note: Appointment to this position is subject to passing a Working with Children check.

To Apply

For further information, please visit our careers website using job ref #573383.

Applications close on Sunday 17 February 2019.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

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