Information Technology Specialist

Maryland, United States
$19.68 - $27.00
06 Feb 2019
End of advertisement period
06 Apr 2019
Contract Type
Full Time

Classified Title:  IT Specialist
Working Title:  ​​​​​ IT Specialist
Role/Level/Range: ATO 40/E/02/OF 
Starting Salary Range: $19.68 - $27.00 (commensurate with experience)
Employee group: Full Time 
Schedule: Mon-Fri 8:30-5 
Exempt Status: Non-Exempt ​​​​​​​ 
Location: 04-MD:School of Medicine Campus 
Department name: 10002989-SOM Oph Information Services 
Personnel area: School of Medicine

Specific Duties/Responsibilities:

  • Participates in basic design, development, implementation, maintenance, support and documentation of clinical applications (primarily Epic) that support the Wilmer Eye Institute’s core mission of patient care, research and teaching. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), hardware, communication devices, and productivity tools.
  •  Performs routine programming following instructions or established procedures.
  • Under guidance assist in gathering and translating business requirements into functional/technical specifications and designs.  
  • Assists in maintaining databases and application system code.
  • Works under supervision/guidance for assigned sections of life cycle under a defined scope. Concepts used are simple and standard; with detailed specifications provided.
  • Collaborate with interdisciplinary teams of physicians, nurses, and IT professionals from the Wilmer Eye Institute and Johns Hopkins IT in the deployment and optimization of enterprise clinical information systems. This will include meetings and discussions with vendors and internal teams regarding the systems to be deployed.
  • Collaborate with the Director of IT to set departmental priorities regarding the deployment, maintenance, and optimization of clinical information systems. This will require working with IT staff within the Wilmer Eye Institute and within Johns Hopkins IT.
  • Maintain vendor certification in the appropriate clinical applications to allow for the duties above to be carried out.
  • Collaborate with the JHM Epic training team to develop training content appropriate for departmental staff and clinicians to learn existing and new Epic functionality. Trainees will include both new employees and those who are existing users in need of re-training at various times in their tenure.
  • Schedule and conduct training sessions as needed for new staff and clinicians as soon as needed after arrival at Johns Hopkins. 
  • Work with departmental Epic staff and the Director of IT to schedule training for existing staff and physicians with the goal of communicating new functionality and improving workflow with existing features.
  • Systems Analysis and Requirements Specification
  • Define clinical and IT problems by meeting with relevant stakeholders to observe and understand current processes and the current and future issues related to those processes.
  •  Provide written documentation of findings to share with the Director of IT and other IT colleagues. Based on those findings, collaborate on system requirements and system capabilities to identify solutions to the clinical requirements. The same documentation of clinical processes will be used to develop training content for users.
  • Testing and Documentation
  • Collaborate on documenting system test scenarios using the appropriate testing tools to validate and verify application functionality.
  • Collaborate on testing all changes by using the appropriate test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
  • Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.

Minimum qualifications:

  • HS/GED and 2 years of experience
  • Work experience in a professional environment utilizing relevant clinical systems.
  • Additional education may substitute for experience.
  • The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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