Agent Advisor 

About Arden University

At Arden University our vision is to make education more accessible, engaging and beneficial to people everywhere. 2019 will be an exciting year for the University as we continue with our transformation and development programme, driving an industry-leading learner experience and further developing our innovative ‘compressed-blended’ full time degrees across 5 campus locations. 

We are a values driven organisation, and in line with our values of supportiveness, integrity, innovation and ownership, we want to make sure that each of our study centres is delivering an outstanding student experience that is completely aligned to our brand promise, whilst providing a tailored and personalised experience reflective of the local needs and culture of the student and staff profile. We pride ourselves on the relationships we build with our students and the importance our staff across the organisation place on supporting students to realise their potential. We recognise that the pressures of people’s hectic, modern lives often means our students are constrained - by location, cost, family/caring commitments or simply time. By making our degrees, masters and MBA programmes available through both online distance learning and flexible on-campus ‘blended’ study, we have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education. 

Vacancy: Agent Advisor 

We are currently seeking an advisor to work as part of our agent team, to process all student applications efficiently and accurately, ensuring compliance with Arden’s admission policies. 

You will actively represent Arden’s agent network, supporting them with their understanding of Arden’s processes and products. 

Day to day responsibilities will include assessing applications from a range of referrals and submitting those applications to be processed.

Experience and skills

• Excellent communication skills in both internal and external environments
• Highly organised and ability to multi task and work to deadlines
• Previous experience of Outlook, Word and Excel is essential.
• You will have a proactive attitude to getting things done and strong attention to detail.
• Customer service or administrative role experience is essential

This is an exciting time to join a University that represents the future of Higher Education – please get in touch to receive a fuller job specification.