The Office of Medical Education is seeking a 50% FTE (20 hours/week) Education and Operations Coordinator (Student Services Specialist) to provide administrative and operational support to faculty, staff, and students working and volunteering at the Cardinal Free Clinics (CFCs). The Education and Operations Coordinator assists in the coordination of curriculum and programs related to the educational experiences of Stanford students volunteering with the CFC program. Under the direction of the Managing Director, the coordinator will work closely with the CFCs, University faculty, Stanford Health Care providers, Stanford Medical residents, Registrar, and others to resolve first level and routine issues of limited scope within own work area using general guidelines and standards or precedents as reference.
Job Code 7500/Grade E
This position is not scheduled to move to Stanford Redwood City
- Review documents and forms for completeness, track files for follow up and distribute for review.
- Research and resolve routine issues, refer complex issues to other staff.
- Input data, update electronic databases, web sites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.
- Coordinate logistics for outreach activities, meetings, and events.
- Respond to routine inquiries from students, faculty, external constituents, and staff.
- Serve as a subject matter resource to students and other departments.
- Contribute to general office administration and process improvements.
- Other duties may also be assigned
- Bachelor’s degree and two years relevant experience.
- Administrative experience in a health care related field.
EDUCATION & EXPERIENCE (REQUIRED):
- Two year college degree and one year of relevant experience, or combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Strong written and verbal communication skills.
- Basic computer skills, including experience with Microsoft Office Suite.
- Customer service skills.
- Basic office administration skills.
- Ability to learn compliance with legal, financial, and university policies and external regulations.
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
About Stanford University
- Stanford University, located between San Francisco and San Jose in the heart of California’s Silicon Valley, is one of the world’s leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
- Supporting that mission is a staff of more than 10,000 which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability to promote health, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.