Medical Assistant Program Manager

Michigan, United States
01 Feb 2019
End of advertisement period
22 Feb 2019
Contract Type
Full Time

Job Summary

Full-time Medical Assisting Program Manager. Responsibilities include facilitating program and course development, providing academic oversight and assisting faculty in curriculum development to ensure continued program optimization. Responsibilities also include assisting with student clinical experience, staffing, developing and maintaining the program budget; facilitating a student-centered learning environment that promotes academic rigor, fosters new instructional technology including simulation and provides support services to students.


  • Prepare, update and maintain documentation for the Medical Assisting Program, such as records, surveys, and reports.
  • Evaluate student applications and make recommendations for student selection in accordance with established guidelines.
  • Create and sustain student-centered learning environments and services that promote student success, including meeting with students as needed for advising, scheduling and discussion of any concerns.
  • Develop and conduct educational marketing and recruiting activities, including speaking engagements and presentations.
  • Serve as Practicum Coordinator, to include but not limited to, site recruitment, student placement, maintenance of records, site visits, and evaluation of site compliance with program policies.
  • Understand and effectively convey information about the latest trends, practices and regulations pertaining to the medical assisting profession.
  • Implement new technologies available to medical assisting education and maximize the use of simulation training in the program.
  • Monitor program activities and outcomes to assure accomplishment of didactic and clinical objectives to meet standards, including student retention and completion.
  • Plan and oversee continuing medical education opportunities for medical assisting faculty.
  • Assist in budget preparation and monitoring.
  • Ensure compliance and implementation of medical assisting policies and procedures.
  • Develop short and long range planning strategies.
  • Support centralized UMMG Medical Assistant competencies, training, and onboarding as appropriate and in partnership with the Ambulatory Care Education Services team.
  • Perform other duties as assigned.

Required Qualifications*

  • Minimum of a Bachelor Degree, Master Degree preferred.
  • Minimum of three years’ experience managing a training program.
  • Minimum of three to five years’ teaching experience in postsecondary and/or vocational/technical education, and have a history of instruction in educational theory and techniques.
  • Must hold one of the following five credentials in medical assisting: 1. CMA (AAMA); 2. RMA (AMT); 3. NCMA (NCCT); 4. CCMA (AMCA); 5. CMAC (AMCA) or RN licensure.
  • Knowledge of operational issues of health care organization, health care reform, and regulatory requirements.
  • Leadership experience

Desired Qualifications*

  • Superior leadership and interpersonal skills.
  • Strong work ethic, energetic, sense of urgency and “can-do” attitude.
  • Excellent verbal and written communication skills.
  • Strong analytical and organizational skills, self-motivated.
  • Enthusiasm for the implementation of emerging nursing-related technologies including simulation.
  • Team player, advocating and exemplifying a cooperative approach to solving problems.
  • Ability to foster relationships with community partners.
  • Respect and empathy for a diverse population.

Work Schedule

This is a full-time, exempt position. Hours of the position will depend on when classes are held, but evenings and weekends may be required.

Additional Information

Why join Michigan Medicine as a Medical Assistant Program Manager?

As the #5 rated health system in the United States, we here at Michigan Medicine take great pride in providing excellent care for our patients and an amazing work environment for our employees. A major factor in providing that excellent care to our patients is having dedicated, well-trained Medical Assistant staff. Over the years the cost of Medical Assistant programs has risen, which has in turn driven down attendance and overall quality. And that is where you come in! We are looking for an experienced Medical Assistant Program Manager to join our staff to develop and implement a comprehensive Medical Assistant program. If you are looking for the next challenge in your career, continue reading about the responsibilities of this role and all the benefits of working for Michigan Medicine. Join our team and play a major role in finding, educating, and training future Medical Assistants that will care for our patients and their families.

What perks and benefits can you look forward to?

  • Excellent medical, dental and vision coverage
  • 2:1 match on retirement savings
  • Long and short-term disability
  • Life Insurance
  • Generous Paid Time Off (PTO) and Paid Holidays

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.