Pennsylvania, United States
28 Jan 2019
End of advertisement period
28 Mar 2019
Contract Type
Full Time

Org: SM-DN- Office of Masters Programs
Posted to the Web: 01/25/2019
Posted Job/Salary Grade: 026
Employment Type: Exempt
Hours: N/A
Position Type: Full Time
Position Schedule: 8:30-5:00
Months: 12
Position Length: Ongoing
Position End Date :  

University Overview    

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview    

The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education.


The Program Coordinator of the Perelman School of Medicine Master’s & Certificate Programs (MaC) works collaboratively with the twelve PSOM master’s programs and various affiliated certificates to support academic management and promote operational efficiency. The programs currently consist of roughly 75 faculty and 500 students. The Program Coordinator will work closely with the MaC team including the Associate Dean, Director of Education, Associate Director, and importantly, the individual Program Directors and Staff.

The Program Coordinator will be responsible for:

  • Student record maintenance, which includes: reviewing student registration and billing data for potential errors; warranted financial or registration adjustments in response to errors or requests from the programs; and processing requests from programs, such as leaves of absence or withdrawals, in accordance with University policies, best practices, and federal guidelines.
  • Graduation processing, which includes: planning the graduation processing timeline, from the point of student application to the final degree posting, such that it aligns with federal compliance requirements as disseminated by the Office of the University Registrar; coordination of diploma listings, in concert with the Office of the University Secretary; and reconciliation of information given in the degree audit system and information presented on the student transcript.
  • Data management, which includes: mastering the data warehouse system to effectively create reports to improve program efficiency and coordinate reporting requests for accreditation, admissions reporting through the Provost’s Office portal, and other reports as requested. 
  • Program reviews & accreditations, which includes: assisting the program under review or up for accreditation with data-related requests, scheduling events, and meeting program-specific needs as they arise.
  • *New staff orientations and committee meetings, which include: organizing new program staff training, setting agenda items and leading discussions at MaC Staff Meetings, and setting agenda items and presenting information at MaC Faculty Director Advisory Committee Meetings


A Bachelor’s Degree and 3 years to 5 years of experience or an equivalent combination of education and experience required. The successful candidate will be a collaborative professional with a team approach to problem-solving. Must have outstanding communication skills, with ability to communicate with both internal and external constituencies. A commitment to the highest level of academic and personal integrity, high academic standards, diversity and intercultural understanding, interdisciplinary and experiential learning, and continued professional development is essential. Must demonstrate close attention to detail and careful work habits along with an ability to understand and interpret complex business processes and academic policies. Must be able to work independently, demonstrate initiative, exercise independent judgment, effectively balance multiple tasks simultaneously, and work collaboratively in a service-oriented environment. Experience with student records systems, data management systems, familiarity with Penn academic systems is preferred.

Affirmative Action Statement    

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements