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Administrative Coordinator

Employer
DUKE UNIVERSITY
Location
Durham, North Carolina (US)
Closing date
24 Mar 2019

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Professional Overview

Responsible for the implementation of continuing medical education activities tied to independent medical education grants and other Duke Cancer Network (DCN) educational activities to enhance educational programs for DCN providers. The role is responsible for utilizing the DCN needs assessment to determine educational needs for a multidisciplinary team (MDs, NPs, PharmDs, and nurses) by to managing and directing programs related to educational grant funding. The role is responsible for investigating and engaging with industry sponsors and third-party educators to identify potential educational opportunities appropriate for the DCN providers. Responsible for deciding on which types of educational offerings are provided and ensuring educational content is in alignment with current oncology care trends. This role is responsible for writing and managing educational grants from pre-award through post award. Additionally, this role will provide data analysis and financial oversight to ensure operational excellence and achievement of educational pursuits of the grants.

Program Management 

  • Responsible for translating the needs assessment into tangible educational offerings by completing in depth research for educational opportunities provided by industry sponsors and third-party educational partners.
  • Once educational partners are identified, structure and recommend educational offerings for DCN providers by writing and managing grants (pre-award through post award).
  • Manage and implement standard project management processes, tools and methodology by; contributing to the identification, development, implementation and maintenance of standard operating procedures, templates, tools and guidelines to support the application of the project management methodology across all educational programs.
  • Develop operational plans, timelines and project processes for large complex projects and secure approval from key stake holders while recommending modifications when necessary
  • Plan and manage educational programs to included developing, implementing and directing related procedures and processes related to the educational program management
  • Plan, lead and facilitate regular cross-functional project team meetings
  • Develop detailed work effort and assessment reports of short and long-term resource allocations plans in coordination with involved stakeholders
  • Develop communication plans with project team. Proactively assess and analyze, any risks and issues that may compromise the project team’s performance and take action to remove or mitigate issues
  • Act as a liaison between all stakeholders (internal and external to Duke) engaged in the Educational programs. Address proposed modifications to project scope, schedule or budget to minimize changes and by still accomplishing program objectives. Facilitate any approved and difficult modifications to the project plan. Work with PI’s, functional managers and all stake holders to resolve schedule issues
  • Generate and issue regular internal and external project reports for all projects managed with the educational grant funding and identify progress, adverse trends and appropriate recommendations and conclusions. Assist with the collection of clear, consistent, standard data for each program, project or event.

Business Development and Strategic Planning

Cultivate new and sustain communications with faculty, sponsors and strategic partners in an effort to build and strategic educational partnerships
Address appropriate contractual matters as needed in order to ensure mutually beneficial partnerships between the DCN and key stakeholders.
Facilitate contract communications and interactions as needed among key stake holders in order to achieve resolution

Budgeting 

  • Develop, implement and manage program budgets ranging from $10,000 to $2 million dollars; inclusive of forecasting, monitoring, verifying funds. Responsible for overseeing reconciliation of expenditure of budgeted funds as appropriate
  • Oversee the compilation of a preparation of operational and financial reports and analysis setting forth progress, adverse trends and appropriate recommendations or conclusions.
  • Utilize appropriate financial systems in order to adhere to fiscal policies for managing and reporting or projects
  • Formulate, measure and communicate key success metrics for programs

Marketing Strategy and Communications

  • In collaboration with Duke (external groups as needed);
  • Develop marketing materials
  • Oversee the distribution and communications of targeted marketing messaging through various venues such as e-newsletters, conference websites, conference brochures, as well as through various social media outlets
  • Execution of Program Implementation and Monitoring Activities
  • Plan site initiation visits for program launch
  • Pull reports from project specific online performance systems and provide to team
  • Create bi-weekly-monthly reports of project progress
  • Monitor online performance systems for data entry
  • Notify team of progress within online performance systems
  • Coordinate and participate in meetings with medical director and faculty members to determine objectives and plan educational activities associated with educational grants and programs
  • Develop, implement, and manage program budgets
  • Manage financial transactions associated with each project or program to ensure all transactions are tracked and processed, in accordance with established policies and procedures

Knowledge/Skills/Abilities

  • Apply project management knowledge, technical and interpersonal skills, and project management tools and techniques to meet the project requirements for projects that are conducted within the DCN in collaboration with DCRI Education, CEPD, and industry sponsors. Project management certification is desirable.
  • Strong computer literacy in numerous computer programs including Microsoft office tools, ability to learn multiple databases and web applications.
  • Strong analytical, problem solving, systems thinking and negotiation skills
  • Financial management skills related to development and management of budget, forecasting and close outs
  • Contract review and analysis
  • Flexible, adaptable to changing work-loads
  • Excellent customer service skills
  • Effective verbal and written communication skills
  • Highly organized with attention to detail
  • Strong interpersonal skills
  • Excel in performing multiple projects simultaneously
  • Individual should have the ability to be flexible and adaptable in a rapidly evolving work environment
  • Experience of progressively responsible program management, including complex projects involving multiple
  • funcational groups and working with PI’s.
  • Experience in medical education, clinical research is desired
  • Experience in program administration or involving academic, instructional activities to acquire skills necessary to plan, coordinate educational program activities.

THIS IS A GRANT FUNDED POSITION  

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