Senior Administrative Assistant, Education Office

Massachusetts, United States
03 Feb 2019
End of advertisement period
03 Apr 2019
Contract Type
Full Time

Functional Area: Administration
Earth, Atmospheric &  Planetary Sciences
School Area: Science
Employment Type: Full-Time
Employment Category: Non-Exempt
Visa Sponsorship Available: No

Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

SENIOR ADMINISTRATIVE ASSISTANTEarth, Atmospheric and Planetary Sciences (EAPS), to perform complex and diverse administrative and office management duties in support of the academic administrator in the Education Office. The Education Office is the first point of contact to external constituencies and serves approximately forty faculty, 160 graduate students, and thirty undergraduate students. Responsibilities will include problem solving in highly varied and complex situations; serving as a high-level individual contributor on multiple projects; responding to telephone and email inquiries; processing and managing graduate student appointments, grades, degree lists, and thesis submissions; scheduling classrooms for the building; maintaining the education databases for student records and admissions; monitoring expenses and processing reimbursements; maintaining the internal pages of the department’s website; drafting correspondence and scheduling meetings for the admissions/education committees; assisting with the organization and running of other educational activities such as IAP, UROP, and departmental open house; training new AAs in Education Office procedures and regularly reviewing procedures with all AAs; working with the faculty and their support staff on the processing of visiting student applications; creating presentation materials; and providing general support for the academic administrator in other educational activities. 

Job Requirements

REQUIRED: at least five years’ administrative/related experience in student services or similar area; excellent organizational, problem-solving, interpersonal, telephone, email, and verbal and written communication skills; attention to detail; ability to work independently and as part of a team; initiative and self-motivation; service orientation; comfort working in a fast-paced and complex environment; and proficiency with MS Office.  A bachelor’s degree and knowledge of SAP, Concur travel reporting, Graduate Appointment Portal, FileMaker, and Drupal or similar system preferred. Job #16985-6


MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.