Salesforce Administrator

Pennsylvania, United States
11 Jan 2019
End of advertisement period
11 Mar 2019
Contract Type
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

 The World’s First Business School

In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.

Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.

Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.

The Salesforce Administrator will be responsible for a 100+ and growing user-base. Liaise with all Business Units and cross-functional teams to provide Salesforce including Sales Cloud platform support, and assist with driving adoption throughout the organization. With attention to detail, a commitment to quality and a strong customer focus, continuously deliver business solutions while maintaining stability and security of existing functionality. The successful candidate must be passionate in supporting user adoption and increasing the business value of the implementation. Work with departmental technical colleagues to understand, analyze, and improve upon integrated business systems and applications. Work with a team of Salesforce administrators across the Wharton School to maintain and support the four org Wharton School Salesforce platform.

A Bachelor’s degree and 4 years of experience, or equivalent combination of education and experience. 2 – 3 years of experience as a Salesforce Administrator required. Admin (ADM201 and ADM211) certified (required).

Ability to build and maintain Salesforce custom objects, formula fields, workflows, custom views, dashboards, and reports required.

Must be self-motivated and a self-starter with the ability to handle multiple tasks and demands.

Demonstrated ability to work in a collaborative environment to achieve agreed-upon objectives.

Excellent written and verbal communication skills and the ability to communicate with all levels within the organization.

Familiarity with one or more Marketing Automation platforms preferred.

Knowledge of developing applications using Apex, Lightening and VisualForce preferred.

Familiarity with SQL/SOQL required.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.