Staff Assistant, African and African American Studies

North Carolina, United States
26 Jan 2019
End of advertisement period
26 Mar 2019
Contract Type
Full Time

Job Description

30 hours week

DUSA Responsibilities 60%

  • Support Director of Undergraduate Studies as liaison with university administration, faculty, and students Work with the Office of the Registrar to schedule courses and classroom assignments; list courses in the University Departmental Schedule Validator for the Registrar to translate to DukeHub; coordinate cross-listings; arrange independent study courses as needed; maintain local course-scheduling database; provide information for the annual teaching budget as needed.
  • Coordinate publicity to increase course enrollment and student declarations for the Major,Minor; 1) place advertisements in The Chronicle to increase course enrollments, 2) hold events in the First-Year student dorms on East Campus to promote interest, 3) hold annual Open House with faculty in attendance to showcase their research, books, course information (syllabi, papers, etc.), 4) establish alumni connection for undergraduates and post special features on the website.
  • Communicate with university administration regarding course approvals and revisions; curricular changes; ensure that information in SISS system and University Bulletin is revised and updated by due dates and as needed throughout the year.
  • Serve as first point of contact for student inquiries; address student requests and concerns; resolve problems and/or refer to DUS as appropriate.
  • Coordinate course evaluation process submit appropriate materials to the Office of Assessment.
  • Provide oversight of the student advising process; update electronic student records and advise DUS of pertinent information to assist with the advising process.
  • Coordinate student events: Undergraduate Major’s Fair, Global Cultural Studies Symposium, Trinity Open House, Blue Devil Days; Commencement.
  • Maintain student files; communicate with students, faculty advisors, and appropriate deans about requirements; assist with certifying degree candidacy; compile and maintain alumni contact information
  • Understand and communicate the program requirements for Major (including Interdepartmental Major – IDM) and Minorto students, faculty, academic advisors and university administration.
  • Update and maintain the undergraduate website pages, including text, photos, videos, etc.
  • Establish alumni connection for undergraduates and post special features on website
  • Demonstrate an ability to remain flexible and manage changing priorities; multi-tasking and time management skills are essential. 

General Administrative Responsibilities 40%

  • Communicate with faculty, students, and administrators as needed (including some use of departmental social media); alert appropriate persons to problems and emergencies; triage inquiries.
  • Provide courteous and efficient service to visitors.
  • Answer telephone and direct calls. Assist with planning and organizing departmental events and lecture series, and attend these activities.
  • Attend and take notes at meetings, as needed.
  • Screen, sort and distribute mail and documents.
  • Submit and maintain Facilities requests.
  • Perform other related duties incidental to the work described herein.

Location Durham


Job Family Level 08

Full Time / Part Time FULL TIME

Regular / Temporary Regular

Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field.


Work generally requires three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities. OR and equivalent combination of education and relevant experience.