DHTS Application Analyst

Location
North Carolina, United States
Posted
11 Jan 2019
End of advertisement period
11 Mar 2019
Ref
401533672
Contract Type
Permanent
Hours
Full Time

Job Description

The Application Analyst couples knowledge of business practices/operations with knowledge of i information systems to implement, maintain and support Duke IT applications.

Work Performed

LEVEL 1:

Interprets and analyzes systems, data, and information with supervision. Implements applications, tools, processes and structures that assist end users with the mana management of data in their busi management of data in their business unit. Provides systems support, including troubleshooting and the configuration and testing of software. Ensures securityof technology solutions with supervision. Participates in planning and providing cus customer training sessions on system use or revisions. Assists in making oral and written presentations to project teams and management. Completes moderately complex tasks and portions of larger information system projects with dir direction. Identifies int direction. Identifies internal resources to build project team performance. Updates system, operational and de department documentation. Recommends areas for process improvement. Perform other related duties incidental to the work described herein.

LEVEL 2:

In addition to the duties described for the Level 1, the Level 2 will: Applies best practices to the management of the information system life cycle. Analyzes, modifies, designs and researches information systems and processes. Analyzes customer requirements; researches, designs, acquires and implements innovative systems. Assists systems. Assists in the evaluation and revision of existing information systems. Provides analysis and advanced support including hardware maintenance, trouble shooting, component replac component replacement and repair, system monitoring and the installation and maintenance of software. Ensu software. Ensures security of technology solutions including maintenance and development of ISOPs as well as assisting in as assisting in vulnerability management. Makes oral and written presentations to project teams, management, and other departments. Coordinates and operationalizes simple to complex projects with direction. Initiates, writes and evaluates system, operational and department documentation. Identifies areasfor procedural improvements. Provides detailed specifications describing functions to be autom to be automated. Education/Training Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experien experience required.

LICENSE/CERTIFICATION:

LEVEL 1:

If applicable, maintenance of North Carolina licensure or certification in related clinical discipline is requi required for all levels.

LEVEL 2:

In addition to the requirements described for the Level 1, the Level 2 requires: Certification in an area of application support of a technical or support nature preferred. Experience Level 1 - No experience required beyond the minimum education (or equivalency) requirement. Level 2 - Two years of related experience is required.

Location Durham

Duke Entity HEALTH SYSTEM

Job Family Level CD

Full Time / Part Time FULL TIME

Regular / Temporary Regular

Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required. LICENSE/CERTIFICATION: LEVEL 1: If applicable, maintenance of North Carolina licensure or certification in related clinical discipline is required for all levels. LEVEL 2: In addition to the requirements described for the Level 1, the Level 2 requires: Certification in an area of application support of a technical or support nature preferred. LEVEL 3: In addition to the requirements described for the Level 2, the Level 3 requires: Certification in an area of application support of a technical or support nature strongly preferred.

Experience

Level 1 - No experience required beyond the minimum education (or equivalency) requirement. Level 2 - Two years of related experience is required. Level 3 - Four years of related experience is required.

Degrees, Licensures, Certifications

N/A