Student Information Service Manager

Bristol, United Kingdom
£43,267 - £48,677 per annum
10 Dec 2018
End of advertisement period
07 Jan 2019
Contract Type
Full Time

Division/School Student Services
Contract type Open Ended
Working pattern Full time
Salary £43,267 - £48,677 per annum
Closing date for applications 07-Jan-2019

The University of Bristol are looking to appoint a Student Information Service Manager.

The new Student Information Service aims to provide a single first point-of-contact for student enquiries, enabling students to find the right answer to straightforward questions quickly and to access more in-depth advice if they need it.

We have just launched our first ‘Information Point’ helpdesk. You will be responsible for the day-to-day management of an initially small customer service team but will play a key role in establishing and growing the Service over the next few years.

You will have successfully managed customer-facing services in either the public or private sectors and have the ability to build and lead a highly motivated team. Your enthusiasm and commitment to supporting students will be matched by your vision for the future of the Service and your drive to make it happen.

For more information or to arrange an informal discussion of the role please contact Anne Hall, Director of Student Operations

The closing date for applications is 11:59pm on the 7th January 2018.

We appreciate and value difference, seeking to attract, develop and retain a diverse mix of talented people that will contribute to the overall success of Bristol and help maintain our position as one of the world’s leading universities.

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