Project Manager (CRM)

Coventry, West Midlands (GB)
06 Dec 2018
End of advertisement period
19 Dec 2018
Contract Type
Fixed Term
Full Time

About Arden University

At Arden University, our vision is to make education more accessible, engaging and beneficial to people everywhere. 2019 will be an exciting year for the University as we continue with our transformation and development programme, driving an industry-leading learner experience and further developing our innovative ‘compressed-blended’ full time degrees across 5 campus locations.

We are a values driven organisation, and in line with our values of supportiveness, integrity, innovation and ownership, we want to make sure that each of our study centres is delivering an outstanding student experience that is completely aligned to our brand promise, whilst providing a tailored and personalised experience reflective of the local needs and culture of the student and staff profile. We pride ourselves on the relationships we build with our students and the importance our staff across the organisation place on supporting students to realise their potential. We recognise that the pressures of people’s hectic, modern lives often means our students are constrained - by location, cost, family/caring commitments or simply time. By making our degrees, masters and MBA programmes available through both online distance learning and flexible on-campus ‘blended’ study, we have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education. 

Vacancy: Project Manager (CRM) – Initial 1 Year Fixed Term

We are taking our Sales, Marketing and Student Services to the next level to ensure that more and more people can achieve their goals through improved access to higher education and that the ongoing support they receive is second to none. 

Through the enterprise adoption of Salesforce CRM, we will be able to deliver on this goal and we are therefore seeking a highly motivated and experienced Project Manager to lead in the definition and delivery of this crucial project.  Solid experience in managing the successful implementation of an end-to-end Cloud based CRM solution (including integration with other business systems) is a must for this role.

You will be highly effective at building relationships to actively manage the engagement with directors and business stakeholders, as well as managing relationships with external partners involved in delivering new ways of working to the University.

Personal Profile

You will be a highly credible Project Manager with a passion for continuous improvement and a capability for delivering change across a complex organisation. 

This role requires a passionate, hands-on CRM professional with significant experience in the definition and delivery of an enterprise wide system implementation of this nature. In addition, you will be capable of effectively promoting the benefits of CRM across the business to help deliver the broader aspects of business change required for a project of this type. 

This is an exciting time to join a University that represents the future of Higher Education – please get in touch to receive a fuller job specification. 

To apply please send your CV and covering letter to

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