Research Community Engagement Officer

Manchester, Greater Manchester (GB)
£32,236 to £39,609 per annum
02 Dec 2018
End of advertisement period
13 Dec 2018
Contract Type
Fixed Term
Full Time

Location : Oxford Road, Manchester
Closing Date : 13/12/2018
Salary : £32,236 to £39,609 per annum
Employment Type : Fixed Term
Faculty / Organisational Unit : Professional Support Services
Division : ITS Research IT
Hours Per week : Full time
Contract Duration : 5 Years

IT Services at the University of Manchester is a vibrant and fast moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.

Find out more about our organisation and values:

This role

An exciting opportunity has arisen for an engagement and communications professional to join an innovative team responsible for the development and delivery of the Research Lifecycle Programme. This is a five-year programme that will support The University of Manchester in meeting its goal to be one of the top 25 research universities in the world, through a series of strategic investments in IT and associated change.

The Research Lifecycle Programme (RLP) will impact three areas:

  • e-Research Infrastructure – which is a combination and interworking of digitally-based technology; hardware and software, resources (data, services, digital libraries) communications, and the people and organisational structures needed to support modern, internationally leading collaborative research.
  • Research Data Lifecycle – covering the processes and technologies of data creation and deposit, management of active data; publication; data repositories and archives; data catalogues and registries.
  • Processes and systems that support the administration of research.

You will be responsible for communicating and engaging with the research community and the wider university to ensure that stakeholders are aware of the programme, its purpose and its outcomes. You will formulate and deliver a comprehensive communications and engagement plan that will support the programme’s 18 change projects as well as defining overarching key messaging for the programme as a whole. The role holder will work collaboratively with the research community, IT Services staff and the University’s Project Management Office to position and align the programme appropriately.

You will work on:

  • Carrying out extensive consultations with the research community and research support colleagues, to identify people to engage in the change processes, and co-ordinate each engagement working with the projects
  • Developing new and innovative approaches to working with stakeholders
  • Maintaining relationships and keeping our extensive list of stakeholders updated
  • Making sure that requests for input from researchers are spread equitably and sensitively
  • Writing newsletters, articles and presentations to the community regarding the various changes projects undertaken by the RLP
  • Producing external communications as required by the programme including organising all agreements and permissions
  • Organising workshops, seminars and engagements activities of the RLP programme
  • Conducting research in areas such as researcher and research support staff needs, requirements, and satisfaction with the RLP performance
  • Working out effective ways of transmitting information to stakeholders for maximum results
  • Editing the RLP website
  • Setting up events on the training catalogue
  • Publishing news to StaffNet and the RLP page
  • Attending RLP board meetings
  • Ensuring consistent levels of engagement
  • Reviewing communications plan and strategy
  • Ensures that information is presented effectively for all aspects of RLP communications and business cases.

The role is hands on but does require a good level of strategic thinking and the ability to operate in a large, complex organisation. If you’d like the opportunity to work on a high profile programme with significant impact, then we’d like to hear from you.

This is a 5 year fixed term role.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies

Enquiries about vacancy shortlisting and interviews:

Name: Angus Hearmon


General enquiries:


Tel: 0161 275 4499

Technical support:


Tel: 0161 850 2004

This vacancy will close for applications at midnight on the closing date

Further Particulars