Communications and Community Engagement Officer

Mount Isa, Australia
30 Nov 2018
End of advertisement period
09 Dec 2018
Contract Type
Fixed Term
Full Time

Position Overview

The Communications Officer supports the delivery of the communication and engagement strategy for MICRRH through the implementation of agreed communications and engagement activities across MICRRH’s footprint. The Officer supports other MICRRH staff to meet the requirements of the Rural Health Multidisciplinary Training Program (RHMT) funding grant through the provision of high quality and cost effective communication and marketing materials and activities.  

Division of Tropical Health and Medicine

The Division of Tropical Health and Medicine encompasses human and animal health professional areas and related biomedical science disciplines. The Division has a particular focus on the health of rural, remote and Indigenous Australian communities and tropical medicine.

The Colleges of the Division include:

  • Medicine and Dentistry
  • Healthcare Sciences
  • Public Health, Medical and Veterinary Sciences 

Mount Isa Centre for Rural and Remote Health

Mount Isa Centre for Rural and Remote Health is part of a national network of university departments of rural health in the Division of Tropical Health and Medicine with nodes in Mount Isa, Cloncurry, Longreach and Weipa. MICRRH’s footprint extends from the lower Gulf and Western Cape across the Central and northwest regions of outback Queensland. Externally funded by the Department of Health as a health and health workforce strategy with a particular focus on remote, rural and Indigenous health. MICRRH collaborates closely the communities, services and people of the region and with the Colleges and their schools within the Division and University towards achieving this.

Organisational Charts

James Cook University  

Principal Accountabilities

  1. Implement agreed marketing, communications, events and media strategies to promote health careers and innovative services across MICRRH’s footprint through the use of multimedia in a range of formats.
  2. Produce key corporate communications material including newsletters, media releases, website management and other communication tools to ensure key stakeholders remain engaged and informed.
  3. Support MICRRH staff in all nodes to implement strategies to engage with MICRRH’s stakeholders, including communication strategies and liaising with internal and external stakeholders.
  4. Maintain MICRRH dataset and provide data analysis and interpretation of communication and engagement events in order to measure results against desired outcomes. 
  5. Compose applications, submissions, reports and special projects that develop and initiate strategic projects and partnerships.
  6. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  7. Demonstrate a commitment to the University values.
  8. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff. Your specific level descriptor can be found at: 

Professional and Technical

Level 5

Generic Accountabilities

There are generic responsibilities that apply to all James Cook University staff.  

  1. The Communications Officer is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
  2. The Communications Officer is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance. 
  3. The Communications Officer is required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct.

Special Conditions   

  • This position will be required to travel within the region and to other MICRRH locations in North West Queensland, Central West and Gulf of Carpentaria, which may include occasional overnight stays and after hours work.
  • The incumbent is required to hold a current ‘C’ class Queensland Drivers licence.

Selection Criteria

Selection and appointments will be assessed against selection criteria.


  1. Degree qualification in communications and/or media or equivalent field and relevant work experience or an equivalent combination of experience and/or education and/or training. 
  2. Experience and skills in implementing effective communication and engagement activities in a regionally based or distributed environment.
  3. Demonstrated well-developed organisational and time management skills with the ability to manage own workflow and prioritise tasks to ensure deadlines and targets are met.
  4. Demonstrated ability to collect, analyse and utilise a range of data to review and evaluate the strategic achievements of a project or event.
  5. Demonstrated well-developed written communication skills with experience in website content management and drafting correspondence such as reports, submission responses and briefings to a wide audience as well as demonstrated computer literacy with skills in a range of Microsoft Suite computer programs and databases.
  6. Demonstrated interpersonal, networking, collaboration and communication skills and experience in communicating with stakeholders and colleagues through use of multiple technologies.


  1. Experience in, or understanding of, communication and connectivity issues faced in regional, rural and/or remote communities in Australia.
  2. Experience and/or interest in provision of programs that deliver positive outcomes for rural, remote and Indigenous communities.