Program Director, Master Interdisciplinary Data Science

North Carolina, United Sates
30 Nov 2018
End of advertisement period
30 Jan 2019
Contract Type
Full Time

Job Description

Work Performed

  • Develop and direct Capstone program, including organizing proposal solicitation and online submission, review of applications, and selection of partners.
  • Work with outside partners to define clear and achievable project goals, and translate those goals into formal agreements.
  • Develop and implement procedures for matching MIDS students and partners.
  • Cultivate, vet, and maintain positive relationships with partners both inside and outside Duke to ensure success of Capstone program and projects.
  • Identify stakeholders who will influence the success of projects and facilitate their engagement and productive involvement with projects.
  • Advise Duke faculty participating in Capstones on all aspects of Capstone program operations.
  • Work closely with Duke and SSRI data security and legal teams to ensure data and legal requirements for Capstone projects are met.
  • Teach – or coordinate instruction for – the Capstone course, which coaches students participating in Capstone projects in project management, teamwork, and leadership skills.
  • Develop policies and processes to ensure that students involved in the Capstone program have the skills required to succeed in all aspects of their Capstone experience.
  • Work collaboratively with students and with colleagues to develop and maintain a culture that exemplifies a shared value for community, and that provides a supportive and stimulating learning environment for all students.
  • Support delivery of student services that attend to the needs of and promote the success of students from underrepresented groups and backgrounds.
  • Develop a process and set of procedures for each Capstone project to follow throughout the year to ensure project is meeting milestones and will succeed.
  • Develop success metrics and strategies for evaluating progress using those metrics.
  • Ensure that all commitments are met on- time, within scope and within budget.
  • Oversee personnel and manage resources required to complete projects successfully.
  • Manage and supervise the day-to-day activities of assigned staff, ensuring proper distribution of assignments and adequate staffing, space and facilities for performance of duties.
  • Create systems and processes to maintain all necessary documentation.
  • Plan budget needs by analyzing Capstone program operations on both a short and long term basis. Identify and recommend priorities and goals for future program needs.
  • Develop and implement new services.
  • Review and refine all program processes each year to increase successful outcomes.Work with the MIDS faculty leadership and with individual faculty working within or with MIDS to supervise the Capstone program and to coordinate with and support other components of the MIDS curriculum. Advise on all aspects of Capstone program operations.
  • Collaborate with SSRI's Communications team to implement communications strategies for the Capstone program, including a framework for communicating and building awareness of the Capstone program with both internal and external constituents. This includes managing the Capstone web site, Capstone marketing materials, and Capstone outreach activities.
  • Promote and support collaborative efforts; develop and maintain working relationships with faculty, deans, department chairs, center and institute directors, and administrators throughout the university to increase and improve faculty engagement and involvement in the MIDS Capstone program.
  • Coordinate related activities, including workshops, colloquia, speakers, and conferences as appropriate, ensuring collaboration with other units and organizations within and outside Duke as needed.
  • Represent MIDS by serving in an advisory capacity to University officials in the absence of the Director.
  • Be responsible for the tactical implementation of the program, ensuring continuous improvement of administrative and logistical operations. As part of this responsibility, document and evaluate the program’s processes and performance, suggest new or improved processes, recommend action plans, identify resources, and share ideas and information with colleagues across the SSRI cores, as well as cultivate relationships with Duke departmental partners to ensure success of the program.
  • Create long and short-term plans for admissions processes, course scheduling, program events and students’ activities, and evaluate the success of these processes and events.
  • Orchestrate the daily activities and operations related to the MIDS program. These daily responsibilities include the planning, coordination, and implementation of operations and activities such as classes, workshops, advertising, special events, staffing, financial and general business matters.
  • Assist the DGS by helping students navigate the integration of the different facets of academic life into a fulfilling and coherent academic and career plan. Do this by responding to student questions and requests, ensuring the highest level of professionalism and customer service for an outstanding level of student services.
  • Coordinate and track faculty-student mentor relationships to ensure student needs and milestones are met.
  • Be the primary point of contact for the students for all non-academic matters, including health concerns and accommodations.
  • Design, budget, implement, and coordinate all logistics for academic and special events including pre-term preparation sessions (boot camps), course review sessions, team building activities, job interview training workshops, other professional development workshops, job fairs, and graduation.


A bachelor degree is required. A graduate degree and experience with diverse populations in a business or higher education setting is preferred.


This role requires exceptional professionalism, sound judgement, compassion and confidence when dealing with personal matters, the ability to coordinate detailed logistical planning, and strong communication skills, both in-person and via written communications. Therefore, a minimum of ten years of demonstrated experience as a project analyst, manager, or director, ideally in the information technology or data sector is required.


The successful candidate will be responsible for creating and orchestrating the functional strategies and specific objectives relevant to each part of the Capstone program, and must develop all necessary budgets, policies, and procedures to support the operational infrastructure. Excellent client-facing and internal communication skills, both written and verbal, and project management skills (including milestone management, schedule management, resource management, and budget and change management) are essential. The successful candidate will possess deep knowledge of project management tools like Confluence/Jira/Trello, solid organizational skills including attention to detail and multi-tasking skills and careful documentation practices, and a willingness to learn new software and technical tools as needed.The successful candidate must also demonstrate the ability to make sound decisions and set priorities independently, to work effectively under pressure, to meet deadlines, and to thrive in a fast-paced environment with changing situations.

Requisition Number: 401522593
Location: Durham
Job Code: 1435 PROGRAM DIR 
Job Family Level: 13
Exempt/Non-Exempt: Exempt
Full Time / Part Time: FULL TIME
Regular / Temporary: Regular
Shift: First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas, an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.


Work requires the ability to plan and administer programs and directprogram activities within a specific functional area, generallyacquired through four years of related experience.OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Auto req: ID107327BR