Senior Student Administrative Assistant
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
This position provides general administrative support to students, faculty and staff in the Mathematics Department, typically supporting the Undergraduate Office. The person in this position coordinates and provides student services assistance that includes but is not limited to student records, advising, curricular issues, recruitment and admissions, financial aid, and career services.
For Math Majors, the person in this position will provide support to the Associate Chair for Education by assisting with grade grievances, faculty issues with regard to course offerings, cheating, and other student honor code issues. Working with the Undergraduate Program Director, you will manage undergraduate student scholarships, manage major events (Major Fair, Career Fair, Awards Presentation, Commencement Celebration, etc.), coordinate the REU appointments and program, serve as liaison with units external to the department, assist prospective and current students with admissions, applications, assist faculty with website content development for the undergraduate program, assist the Director of the Inquiry Based Learning program with coordination of courses, hiring of course assistants; and coordinate with the Math Lab Director to oversee math lab tutors.
Curriculum planning: You will work with Associate Chair on term offerings, faculty teaching preferences, course enrollments. You will be responsible for the management of Spring/Summer course offerings for time schedule and assist with the design of curriculum for each term. This position will manage enrollments and open/close sections based on wait lists and enrollment demands.Manage Student Advising Support: Another important role of this position is interacting with undergraduate students to provide accurate information and guidance on academic plans and available resources. You will train new major advisors, maintain online math advising system, coordinate transfer credit, maintain database of transfer credit information, and monitor scholarship recipients progress through the program.
It is expected that the person in this role will work as part of a student services team. You will attend LUGS meetings and participate in activities, serve on committees, assist with projects and events geared toward undergraduates, manage workflow of the undergraduate office, keep current on best practices for the College through training, workshops, conferences, and meetings, and assist with functional supervision of temporary staff working in the undergraduate area.
Ability to analyze and resolve complex requests and issues. Professional demeanor and presentation. Must have good communication skills. Ability to work independently and to exercise judgment as a critical member of a team in a high energy environment. Must be able to set priorities, work simultaneously on numerous tasks, and meet deadlines. Demonstrated attention to detail and ability to handle sensitive material confidentially. Must have extensive experience using Microsoft Suite or other office product software that includes word processing, spreadsheets, presentations, and databases. Three years relative work experience.
Three - five years work experience in an academic office. Experience using databases and creating reports. Knowledgeable of University of Michigan student policies and procedures. Outstanding verbal and written communication skills. Bachelor's degree and/or equivalent combination of education and work experience. Basic familiarity with FERPA. Experience using M-Pathways, LSA MRS, and Business Objects a plus.
The target salary range for this position is $48,000-$55,000. A higher salary is possible dependent upon the experience and qualifications of the selected candidate.
The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.
To learn more about diversity, equity, and inclusion visit: http://lsa.umich.edu/lsa/about/diversity--equity-and-inclusion.html
To learn more about LSA’s Guiding Principles visit: http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.