Manager Development & Alumni Relations Office

21 Nov 2018
End of advertisement period
21 Jan 2019
Contract Type
Full Time

Position Focus:

Reporting to the Associate Dean, with latitude for independent judgment, direct the administration and operations of the Office of Development and Alumni Relations. Manage administrative and program activities to support the achievement of SOM Development’s goals and serve as Associate Dean’s primary liaison to all internal and external constituencies. Manage and administer budgets for the Development Office. Plan, direct and manage the administrative functions of the office. Serve as primary liaison for the Associate Dean of Development and Alumni Relations with a wide range of internal and external contacts. Make recommendations regarding priorities to ensure the objectives of the Development and Alumni Relations Office are achieved. Work closely with the Associate Deans and Directors to facilitate communication and ensure implementation of stated objectives in a timely and efficient manner. Manage and ensure the delivery of high quality administrative support service to ensure smooth operation of the office. Responsible for the supervision, evaluation, training and development of C&T staff members. Determine priorities, standards and parameters of work to be accomplished. Ensure coordinated support during periods of absence, for special projects and peak work periods. Conduct regular staff meetings to review goals and status of projects. Analyze needs and procure temporary and student help as needed. Oversee and coordinate meetings for the Dean of the School with donors and potential donors for the Associate Dean and Managing Directors. Manage administrative, program and office activities. Design and implement office policies and procedures and systems to enhance office production and efficiency including developing and implementing tracking systems for workflow. Coordinate all board development activities for Senior Associate Dean in conjunction with board relations managers. Prepare correspondence, reports, manuscripts and other material. Compose substantive correspondence and other written material. Manage Associate Dean’s calendar to ensure accuracy and coordinate with input from School and University departments and outside organizations. Provide support to Senior Associate Director of Development and Board Relations. Supervise all financial activities for the office and develop systems for tracking expenditures. Prepare and monitor financial data. Identify opportunities to organize and allocate resources to ensure the highest levels of organizational productivity and efficiency are achieved. Conduct research and gather background information for projects, meetings, events, as needed in preparation for Associate Dean’s activities and meetings. In conjunction with SOM staff, ensure that events and projects for the Development and Alumni Relations Office are executed in an optimal manner. Other projects as assigned.

Essential Duties

1. Supervises the day-to-day activities of support staff. 2. Assesses and resolves or escalates problems arising within unit. 3. Assists in the development of policies and procedures in support of unit. 4. Assists in long-range planning for work unit needs. 5. Participates in unit budget planning. 6. Evaluates work requests to determine if they are appropriate to this or another area. 7. Ensures that work flow is organized and staffed for quality efficient completion. 8. Communicates deadlines and special circumstances to staff. 9. Maintains equipment and supplies for unit. 10. Completes evaluations of direct report employees. 11. Interacts with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects. 12. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 13. Supervises a staff of exempt and non-exempt employees. 14. May perform other duties as assigned.

Required Education and Experience

Minimum requirement of Bachelor’s Degree in related field and two years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Ability to craft and articulate messages for various audiences/Ability to craft messages from the Associate Dean. Highly developed oral and written communication skills. Must provide writing samples at interview.

Required Skill/Ability 2:

Excellent attention to detail and ability to prioritize, use sound, independent judgment, work as a team player. Ability to deal with complex issues and sensitive situations that require confidentiality.

Required Skill/Ability 3:

Superior interpersonal skills and professional demeanor required to interact effectively with faculty, staff, students, alumni, and dignitaries in a complex, fast-paced and changing environment. Ability to represent the School well in working collegially with peers and colleagues within and outside the University.

Required Skill/Ability 4:

Excellent computer skills including well developed knowledge of Microsoft Office programs and Internet search engines, ability to use development databases, and electronic business systems.

Required Skill/Ability 5:

Superior organizational skills, ability to prioritize, manage and coordinate multiple items/projects. A leader with a positive and can-do attitude that supports the mission of the school. Ability to handle crises as well as a wide range of short- and long-term management issues.

Preferred Education, Experience and Skills:

Experience in an executive setting and supervisory experience. Global orientation; experience working across countries and regions, and fluency in more than one language.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: