Research Process Coordinator,Clinical Trial Support Office

Michigan, United States
04 Dec 2018
End of advertisement period
14 Dec 2018
Contract Type
Full Time

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

  • As part of the strategic research initiative, the Clinical Trials Support Office is now overseeing a new model to improve clinical care, value, and health outcomes by successfully executing a diverse portfolio of high-quality clinical trials. This new model entails an organizational structure of local service units, central infrastructure, and governance oversight.  The Clinical Trials Support Units (CTSUs) are trans-departmental and thematically aligned based on research foci.  CTSUs are the local units that provide comprehensive pre- and post-award support to study teams, offering high-quality, efficient service in support of a mix of clinical trials.
  • The Research Process Coordinator will be responsible for pre- and/or post-award research administration activities for the Acute Critical Care Surgery & Transplant CTSU.
  • Things to Keep in mind if you are considering applying for this position:
  • We help life-changing research happen. The science we support is not only interesting, it has the very real potential to positively impact patients and their families.
  • Creative problem solving is welcomed and supported. The CTSO is a relatively new organization, and you’ll have the flexibility to impact the team as it grows its mission to support clinical research.
  • We are team-oriented. You’ll have the opportunity to work with seasoned mentors, and be a part of a group that is very supportive of one another. In addition to partnering with fellow CTSO staffers, you’ll work with many different people at all levels of the University.
  • We work hard, and take the time to celebrate what we achieve.  There are opportunities throughout the year for employee recognition and team-building events.


  • Handle pre-award activities ensuring all Medical School, University, and sponsor policies and guidelines are followed.  Specific pre-award duties include Unfunded Agreements (UFAs), Clinical Trial Routing Forms (CTRFs), and Proposal Approval Forms (PAFs) creation and routing, budget creation and negotiation, and billing calendar preparation. Post-award duties may include account reconciliation, processing patient reimbursement, invoicing the sponsor, resolving clinical research billing errors, ensuring revenue collection, projecting revenue and cash flow, and handling A21 and Financial Status Reports.  Assistance in completion of progress and final reports as applicable.
  • Assist in the preparation and presentation of the CTSU financial portfolio to key stakeholders including the CTSU Advisory Board, Medical Directors, Administrators and the Clinical Trials Subcommittee.
  • Build and foster relationships with other units, as well as sponsors.  Serve as liaison for faculty with sponsor, and University central offices (i.e. Sponsored Programs and ORSP).  This will require close collaboration and frequent communication with departments, faculty, study teams, research administrators, and others.
  • Other duties and special projects as assigned. 

Supervision Received:

  • Direct supervision is received from the CTSU Finance Team Lead and CTSU Administrator.  Significant collaboration with the key administrators in stakeholder departments and centers is expected.

Required Qualifications*

  • Bachelor’s degree or equivalent experience with 2-5 years of experience specifically in finance, management, business, or a related field.
  • Experience with pre- and/or post-award research administration activities, preferably clinical trials.
  • Solid understanding of sponsored projects, particularly the aspects of clinical research finances and reporting requirements.
  • Ability to work independently with minimal supervision and with diverse teams of people in a diplomatic, collaborative, and effective manner.
  • Excellent interpersonal, oral, and written communication skills with exceptional attention to detail.
  • Excellent computer skills including proficiency in finance related programs/tools such as Excel, M-Pathways, M-Reports, and the Data Warehouse.
  • Ability to manage multiple tasks simultaneously, to work well under time constraints, and meet deadlines, as well as prioritize and exercise good judgment.

Desired Qualifications*

  • Understanding of some basic medical terminology.
  • Demonstrated experience working with a variety of sponsors including industry, federal agencies, cooperative groups, foundations, and gifts.
  • Experience with the U-M systems including MPathways and the Human Subject Incentives Program (HSIP).
  • Knowledge of Medical School and/or University policies and procedures.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.