Program Manager, Online Instruction

Michigan, United States
27 Nov 2018
End of advertisement period
14 Dec 2018
Contract Type
Full Time

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should include salary requirements, address your specific interest in the position, and outline skills and experience that directly relate to this position.

Job Summary

The Online and Hybrid Programs team in the Office of Academic Innovation (AI) is seeking a highly qualified individual to support faculty as they prepare to design and teach innovative online and hybrid courses. This individual will be responsible for imagining, designing, facilitating, and supporting an online teaching academy for faculty and graduate students. The faculty development designer will report to the Director of Online and Hybrid Programs and work closely with AI’s learning experience design team, design managers, program managers, behavioral scientists, and faculty engagement specialists to understand faculty experiences and create exceptional learning opportunities for instructors.


You enjoy working in diverse teams and are experienced in designing inclusive and collaborative initiatives. You are comfortable working with individuals with a variety of teaching experience and can explain pedagogical strategies and technological tools in a digestible manner. You enjoy thinking about how context affords and constrains teaching, and can explain this through meaningful examples. You understand that teaching online can be a transformative experience and excel at helping instructors understand this as well. You are excited to partner with faculty to overcome barriers of various types. You are good at assessing an individual or group’s needs and establishing the best path for personalized learning. You can identify commonalities among individuals with differing expertise, and strive to make meaningful connections that lead to mutual learning.


The Office of Academic Innovation is a strategic priority for the University of Michigan. Through curricular innovation, leadership in learning analytics and personalization at scale, AI aims to shape the future of learning and redefine public residential education at a 21st century research university by unlocking new opportunities for the U-M community and learners around the world.

Our preferred future includes:

An open model for pre-college learning and preparation that broadens access and enhances participation

A personalized, rigorous, and inclusive model for residential learning grounded in learning analytics and experimentation

A flexible and networked model for global and lifelong learning that embraces the evolution of a more permeable university

A participatory and inclusive model for public engagement that accelerates bilateral knowledge construction and sharing

As we reimagine the global public research university and create a culture of innovation in learning, we value:

  • boldness and humility
  • creativity and process
  • risk taking and tradition
  • personalization and scale
  • openness

For more information, please visit our website: Academic Innovation.

Note: This is a three year, term-limited appointment with the possibility of renewal.


  • Leads design and development of an online teaching academy that will combine resources with virtual and face-to-face learning experiences to prepare various types of instructors (i.e. tenure track, clinical, graduate student) to develop and teach courses in online and hybrid degree programs
  • Develops stand-alone resources to assist instructors in developing and teaching online and hybrid courses in collaboration with members of AI’s learning experience design (LXD) team
  • Provides one-on-one and group consultation with instructors engaging in the online teaching academy to identify what content is most relevant to their individual needs and what method of engagement with the material will be most effective
  • Coordinates and facilitates cohort-based learning experiences for groups of individuals who wish to interact with other instructors while engaging in online teaching academy activities, workshops, and events
  • Works with program directors and learning experience designers within academic units to identify specific development needs for individual faculty groups
  • Leads development and facilitation of new fellowship opportunities for faculty and graduate student instructors teaching in the online and hybrid environment
  • Facilitates a faculty community of practice for instructors developing and teaching online and hybrid courses in collaboration with the AI Faculty Engagement Specialist and other members of the AI learning experience design community
  • Collaborates with colleagues within AI—including learning experience designers, design managers, behavioral scientists, and faculty engagement specialists—to understand and enhance the faculty experience as they engage with professional development opportunities
  • Identifies opportunities for formal and informal mentorship and learning among instructors developing and teaching online and hybrid courses

Required Qualifications*

  • Master’s degree in education, educational psychology, learning science, instructional design, or educational technology
  • 5+ years of experience (or equivalent combination of education and relevant experience)
  • Deep understanding of learning theories, instructional design methods, and learner-centered design principles, and the ability to explain related concepts in a relevant manner
  • Expertise collaborating with a variety of instructor roles (e.g. tenure track, adjunct, clinical, graduate student instructors) in a higher education environment
  • Demonstrated experience leading an initiative from conception through evaluation and iteration
  • Demonstrated expertise in assessing project outcomes and making recommendations for improvement and iteration
  • Experience using online education platforms and tools (e.g., Canvas, Coursera, and edX)
  • Experience working in a collaborative team environment
  • Demonstrated initiative, independent judgment, diplomacy, and service-oriented attitude
  • Demonstrated organizational, interpersonal, oral, and written communication skills
  • Demonstrated problem-solving ability

Desired Qualifications*

  • Doctorate degree in education, educational psychology, learning science, instructional design, or educational technology
  • Experience communicating to diverse audiences through a variety of modalities
  • Experience teaching in an online environment or in K-12 or higher education settings
  • Experience organizing and facilitating faculty/professional learning communities
  • Experience developing mentorship and/or fellowship opportunities

Additional Information

Note: This is a three year, term-limited appointment with the possibility of renewal.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.