Academic Services Analyst

California, United States
15 Nov 2018
End of advertisement period
15 Jan 2019
Contract Type
Full Time


Who We Are

The Stanford University Graduate School of Education (GSE) is a top-ranked school of education, known for its prestigious faculty, rigorous graduate degree programs, and its impact on the quality of education across the world. The GSE is committed to developing leaders in education research, practice and policy. Our community includes over 60 faculty, 400 students, 200 staff, 8,000 alumni and countless people from the local and global communities we work with and impact. The work environment is dynamic, deadline-driven, fast-paced, and energetic.

Describe your position:

The Office of Academic Services provides programs, services and administrative support related to the GSE’s academic Areas and programs, student recruitment, admissions, financial aid, courses, enrollment, degree progress, student funding, visitor appointments and major student-related events. The role is responsible for providing analysis and forecasting to support decision making for the leadership of the School. The Academic Information Analyst gathers, interprets, monitors, and analyzes information regarding academics, finances, policies, procedures, demographics, and operational outcomes yielding actionable information in wide-ranging areas. This level performs under minimal supervision and includes both routine and challenging assignments. The position reports to the Associate Dean for Academic Services.

What You’ll Do: 

This position informs decision making and policy adoption at the GSE by providing strategic and insightful reporting and analysis.

Duties include: 

  • Answer questions by developing research methodology, gathering data and/or using appropriate statistical techniques on available data.
  • Identify strategic use of data to support operational mission of the School.
  • Analyze complex admissions, recruitment, graduate aid, student and academic program related data. 
  • Serve as an expert resource for administrative systems (e.g., admissions, graduate aid, student, finance and HR).
  • Create and administer datasets that tie together recruitment, admissions, student, financial aid data.
  • Drive collection of new data and the refinement of existing data sources; apply and use algorithms or other advanced techniques to accomplish this. 
  • Assess and evaluate effectiveness of admissions and graduate aid strategies, as well as student-related initiatives.
  • Respond to internal and external requests for data and information.
  • Explore data from multiple angles, determine meaning behind the data, and recommend ways to apply the data. 
  • Communicate, convey, and visualize informed conclusions and recommendations across an organization’s leadership structure in a manner to “tell the story” behind the data and influence how organization approaches the challenge. 
  • May interact with and influence senior leaders, faculty, and/or senate with written summaries and/or presentations on assigned research. 
  • May delineate the information to be gathered, collect data at the project inception, prescribe how to structure the data, and specify the data warehousing structure for future access. 
  • Through data, may predict what actions will be taken in a designated timeframe for a prescribed issue/challenge. 
  • Assist with the assignment of students to graduate fellowships for financial and stewardship purposes.
  • May need to collaborate with other organizations to gather data. Proactively seek and locate data, including outside benchmarks or comparative data, to support or refute proposed decisions.
  • Perform other duties as assigned.

What You’ll Bring: 

Education & Experience:

Bachelor degree in a relevant technical field and four years’ extensive experience or combination of education and relevant technical field experience solving analytical problems using quantitative and qualitative approaches. 

Knowledge, Skills and Abilities:

  • Proficiency in manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources. 
  • Extensive experience in and strong passion for empirical research and answering hard questions with data. 
  • Interpersonal and communication skills to positively convey findings and influence senior leadership & faculty. 
  • Demonstrated experience querying, processing, analyzing, and reporting on large data sets. 
  • Ability to use data retrieval and manipulation tools such as SQL, Brio Query, Business Objects, conjunction with visual data tools to present data clearly to non-technical audiences. 
  • Familiarity and experience with intermediate statistical methods; advanced proficiency with statistical tools such as SPSS, SAS, R or similar tools. 
  • Ability to tell stories with data using data visualization software such as Tableau, Excel, SPSS, or similar software in conjunction with strong verbal ability. 
  • Ability to use visual data tools to present data clearly to nontechnical audiences. 
  • Flexible analytical approach allowing for results at varying levels of precision. 
  • Familiarity with strategic planning concepts. 
  • Excellent project management skills.

Desired Qualifications:

  • Knowledge of higher education business processes.
  • Demonstrated experience with university student and financial systems.
  • Demonstrated ability to work effectively in a team environment.
  • Excellent interpersonal, verbal, and written communication skills, including tact and discretion when handling sensitive matters.

Position Information:

  • Job Family: Information Analytics; Job Series: Organizational Insight; Job Code: 4748
  • Grade: J; Exempt

Why Stanford is for You: 

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

How to Apply:

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, you must submit a cover letter and résumé along with your online application. 

  • This position is fixed-term through December 15, 2019, and may be renewable based on performance and funding. 
  • Finalist must successfully complete a background check prior to working at Stanford University. 
  • Applicants to this position must be available to work in the United States without sponsorship for 2 years or more. OPT permit holders should confirm that they are eligible to work in the US at the Stanford GSE for two years or more. 
  • Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.