Ethics and Compliance Program Manager
Stanford has a strong history of cultivating a rich ethics and compliance culture, coupled with knowledgeable and effective management in administrative and academic departments; this has enabled a decentralized approach to managing ethics and compliance activities across the institution.
The Ethics and Compliance Program Manager is responsible for managing a comprehensive set of projects associated with evolving the of Stanford’s Ethics and Compliance Program (SECP.) The role requires strong collaboration across a number of central and distributed units and with many levels of the University’s management, utilizing best practice techniques and methodologies and leveraging the Seven Elements of Effective Ethics and Compliance framework.
The SECP has a broad impact in providing services and support to every academic and business unit at the university. The goals of the program include:
- Applying, and ensuring adherence to, Stanford’s Seven Elements of Ethics and Compliance Excellence across the 26 compliance areas universally applicable to all schools and units;
- Building and enhancing foundational policies and procedures, processes and technologies supporting both internal operations and client services;
- Streamlining existing processes, enabling seamless integration, improving ways to get timely and accurate information and supporting ways to help staff share information;
- Improving engagement with senior leadership, ensuring alignment around the promotion and dissemination of ethics and compliance activities;
- Increasing focus on identifying and addressing the needs of the schools/units;
- Building a community of committed and engaged stakeholders who hold center on ethics and compliance at Stanford; and
- Developing and tracking key performance indicators focused on transformation;
- Perform assessments and advisory services in support of ethics and compliance activities and address the adequacy and effectiveness of related policies, systems, processes, and controls across Stanford University.
- In partnership with the Office of General Counsel (OGC), review complex policies and regulations, interpret them, and communicate their requirements in a simple and actionable manner;
- Create and maintain policies, procedures and guidelines, and lead projects that ensure Stanford’s ongoing compliance with all applicable state and federal laws and regulations.
- Provide subject matter expertise on a wide array of topics, initiatives and projects advising on federal and California state laws. Serve as a lead subject matter expert resource for the Stanford community.
- Perform outreach across the University to introduce the program area to the Stanford community; establish and maintain long-term relationships and become a trusted and valued partner that is viewed as a subject matter resource for ethics and compliance expertise.
- Partner with compliance area owners to develop, deliver and implement training, outreach and awareness programs to educate and update the Stanford community on ethics, compliance and/or risk requirements.
- Collaborate with constituents across the Stanford community on a wide-range of compliance/privacy related topics. Maintain productive customer relationships.
- Develop and implement annual work plans to assess and review policies, practices and processes with requirements, and develop, implement and monitor corresponding corrective action plans.
- Recommend and prepare materials for board and senior management meetings.
- Monitor current compliance/privacy trends, legislation and activities, contribute to implementing best practices.
- May supervise other staff.
* - Other duties may also be assigned
Education & Experience:
- Bachelor's degree and 7 years of relevant experience in higher education, consulting, health care, research-based non-profit organizations, or government contracting or combination of education and relevant experience.
- Big 4 and/or consulting experience a plus
- Experience with tools/systems that support major compliance areas such as: PeopleSoft, Oracle Financials, PostGrads, SeRA, Community Academic Profiles (CAPs) and common operating tools such as: Qualtrics, SmartSheet, Box, ServiceNow, and Jira a plus
- Experience with OBIEE, Tableau and other data analytic tools experience a plus
Knowledge, Skills and Abilities:
- Demonstrate professionalism, discretion and judgment through sound decision-making to obtain solutions through collaborative efforts with a wide-variety of offices and departments throughout the university.
- Highly effective written, oral and interpersonal communication skills to address a wide variety of sophisticated audiences.
- Expert analytical and problem solving skills; ability to compile, understand, consolidate, and synthesize diverse sources of data in order to identify and deeply understand relevant information/issues.
- Ability to productively assemble, engage, and lead cross-functional teams and leading projects from start to finish.
- Ability to create plans for business transformation projects requiring a blend of business and data analysis, tools/technology, and build and manage cross-functional and cross-University teams
- Ability to influence others, teamwork and collaboration, conflict resolution, intercultural aptitude and adaptability and flexibility.
- Superior knowledge of state and federal statutes, laws and regulations, industry standards, trends and/or regulatory requirements in expertise subject area.
- Strong proficiency in incident management processes and related software applications
- Experience using and applying process improvement best practices/techniques, such as lean six sigma.
Certifications and Licenses:
- PMP certification a plus.
- Lean Six-Sigma a plus
- Occasionally work evenings and weekends.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job