SafeUSC Community Officer Administration

Sippy Downs, Australia
08 Nov 2018
End of advertisement period
19 Nov 2018
Contract Type
Full Time

Role Statement

Salary Level: Classification Level 4 (Salary range A$61,236 to A$64,401 gross per annum plus up to 17% employer superannuation contributions) 

Appointment: Full-time, ongoing

USC Vision

USC will be a university of international standing, a driver of capacity building in the Sunshine Coast and broader region, and an unsurpassed community asset.

University Strategic Goals

The University will be:

  1. A comprehensive university of 20,000 students by 2020;
  2. Positioned in the global tertiary education community as a top-100 university under 50 years of age; and
  3. A primary engine of capacity building in the broader Sunshine Coast region, from Brisbane to the Fraser Coast.

Overview of Asset Management Services

The mission of Asset Management Services (AMS) is to manage a physical environment which is consistent with the University’s Campus Master Plan and Strategic Plan, and which reflects the University’s commitment to education and community service.  The SafeUSC team is responsible for USC community personal safety and wellness first responses, campus security, emergency control organisation and emergency planning, critical incident management and special projects for the University.

Overview of the Role

Under general direction, the SafeUSC Community Officer Administration supports the SafeUSC team through the provision of administrative and operational assistance to enhance the safety and security of people and property across all University campuses and study nodes.  The SafeUSC Community Officer Administration will provide first point reception duties for SafeUSC enquiries and administer the production and distribution of Staff/Contractor and other non-Student ID cards. The SafeUSC Community Officer Administration will coordinate internal AMS administration processes including Security-related MEX requests and associated work requests, and validate invoices for services provided and other accounts.

They will provide support to the Control Room Operations in emergency situations and organise and participate in SafeUSC promotions and events. The SafeUSC Community Officer Administration will be responsible for the administration of the USC Emergency Control Organisation including organising dates, liaising with HR for publication, sending reminders, maintaining records of those who attend, and staff (warden trained) movements between buildings, and producing yearly compliance records for the payment of the annual bonus.  

The incumbent will hold a relevant diploma with experience in the provision of personal safety and security services including knowledge of fire, evacuation and emergency procedures, or an equivalent combination of education and experience.

 A commitment to excellent customer service, including the ability to engage constructively with all community members, deliver a culture of responsive and innovative customer-oriented solutions and work with minimal supervision in a high-volume work environment is essential. The ability to deal effectively with emergency situations is essential along with knowledge and demonstrated application of current legislation relevant to the position. Current qualifications including First Aid Certificate, ‘C’ Class Driver’s License and Queensland Security Licence are essential, with Fire Safety Advisor certification desirable.  

Contact for Further Information

Ms Dineke Nolan
SafeUSC Operations Supervisor
Asset Management Services

Phone: 61 7 5456 5993


Closing Date

Midnight, Monday 19 November 2018

To Apply

All applicants MUST provide both a statement of claims and resume/curriculum vitae. 

Information regarding how to prepare your application and write an effective statement of claims is available on our website information for applicants

As part of your role, you may be required to travel to any one of USC's locations.

To apply please click the Apply button at top of screen.

USC values diversity, enables access and promotes inclusion.

USC strongly encourages applications from Aboriginal and Torres Strait Islander people.