Clinical Operations Director

North Carolina, United States
29 Nov 2018
End of advertisement period
29 Jan 2019
Contract Type
Full Time

Job Description

Occupational Summary

Provide overall direction and leadership for assigned clinical areas on a 24 hour basis; ensure the effective administrative management of clinical functions related to personnel and policy in order to meet the mission of patient care, education and research within a fiscally responsible organization.

Work Performed

Direct and coordinate work of designated employees, manage personnel activities to meet CSU/Departmental, Hospital and Health System Objectives related to the provision of patient care within designated clinical areas. In collaboration with other administrative leadership, develop strategic and operational plan for assigned clinical area(s). Communicate plans and continuously evaluate plans. Develop and communicate vision for unit care delivery models and facilitate ongoing refinement of such models. Provide developmental opportunities for direct reports. Serve as clinical, operational liaison with administrative and professional personnel concerning unit and/or departmental, Hospital and Health System policies and procedures, personnel administration and budgetary preparation and control. 

Maintain interface with departmental personnel to coordinate clinical, operational activities to ensure adequate staffing, space and facilities, coordination of purchasing, maintenance and renovation activities for the operational areas, administer a program of property management and accountability.Determine and recommend necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department. Ensure safe environment of care for all staff, patients, and families. Ensure effective processes for staff development, recruitment and retention. Develop and support unit, shared governance structure. Assure staff participation in departmental and Organizational Nursing Structures. Perform other related duties incidental to the work described herein.

Knowledge Skills and Abilities

Ability to manage multiple organization missions.Facilitation, consensus-building, and negotiation skills 'Sensitivity for and understanding of clinical disciplines and issues. ' Understand cost containment and managed care systems. ' The ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace. ' Knowledge of necessary regulatory bodies including North Carolina Nurse Practice Act. ' Expert communication skills.

Level Characteristics


Requisition Number 401512528

Location Raleigh



Job Family Level I2

Exempt/Non-Exempt Exempt

Full Time / Part Time FULL TIME

Regular / Temporary Regular

Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Master's Degree and Bachelor's Degree in Nursing is required.


Five years of nursing experience is required including at least 2 years of experience in a management role.

Degrees, Licensures, Certifications

Must have current or compact RN licensure in the state of North Carolina. BLS certification required.Nurses hired into leadership positions must obtain a leadership certification within three months of hire. New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.

Auto req ID 106412BR