Admissions and Registry Administrator
Cranfield Defence and Security (CDS) provides unique educational opportunities to the defence and security sectors of both public and private sector organisations.
Based at the UK Defence Academy at Shrivenham in Oxfordshire, CDS is the academic provider to the UK Ministry of Defence for all postgraduate education at the Defence Academy and training in engineering, science, acquisition, management and leadership.
Education Services provides a wide range of support to the University's Schools. The Department’s strategic objectives are to provide a professional and efficient service to the University's Schools in all of these areas. This requires engagement at all levels within the Schools, and close liaison with other central service departments to provide a coherent student experience.
Organisation Cranfield University
School/Department Education Services
Based at Shrivenham, Oxfordshire - Cranfield Defence and Security
Hours of work 37 hours per week, normally worked Monday to Friday
Contract type Permanent
Salary £19,757 to £22,022 per annum (with additional performance related pay up to £25,327 per annum)
Apply by 18/11/2018
The Admissions and Registry Administrator will be responsible for implementing the application and admissions processes for research programmes, taught postgraduate courses and short courses for credit. The job holder will also support Registry work relating to the maintenance of student records including data input and outputs, communications and administration within the context of the Senate Regulations and Handbooks. In addition the job holder will provide general support for other Admissions and Registry office activities.
The role requires planning on a daily and weekly basis, in terms of the daily tasks to complete and prioritising their importance. Volume of work will fluctuate throughout the year, with different individual areas of work increasing and decreasing both in volume and priority.
The role holder is expected to provide advice and support on unexpected and immediate issues and problems, referring to line manager when required. The role holder will be expected to react quickly, correctly and tactfully to resolve often sensitive situations, many of which have a direct impact on current or future business objectives of the University.
Influencing skills are required, as is the ability to listen to people with little knowledge and understanding of the office’s activities, and interpret their needs correctly. Importantly, there is also the requirement for the post holder to tailor their responses in an appropriate manner to each enquirer they interact with.
In order to solve potential problems, the role also requires influencing of others in departments outside Admissions and Registry – hence the need for good working relationships with members of those departments to be established and maintained.
At Cranfield, we value Diversity and Inclusion, and aim to create and maintain a culture in which everyone can work and study together harmoniously with dignity and respect and realise their full potential. We actively consider flexible working options such as part-time, compressed or flexible hours and/or an element of homeworking, and commit to exploring the possibilities for each role.
Interviews will be held 29 November 2018.