Head of Registry Services

Ealing, London
31 Oct 2018
End of advertisement period
11 Nov 2018
Contract Type
Full Time

Head of Registry Services
The University of West London is ranked as the top modern university in London*. Shortlisted for Times Higher Education’s prestigious “University of the Year award”, and with 98% of our graduates in employment or further study within 6 months of graduating**, is the Career University.

We are now seeking to recruit three senior managers in Registry to develop and lead on the implementation of a new Registry strategy and to take the service to the next level. Reporting directly to the Associate Pro-Vice Chancellor and Chief Information Officer and working collaboratively together, these posts will form the Registry Senior Management Team.

The Head of Registry Services leads the core support services, operations and management processes that underpin the student journey, including: the academic curriculum, student records, enrolments, the academic timetable, examinations, conferments and awards, graduation and degree verification services. They do this through the team heads. They are also responsible for ensuring that the data, records and systems are statutorily and legally compliant as well as meeting the needs of the institution.

You’ll develop a shared ethos for Registry, cultivating an environment of continuous improvement and the provision of timely, accurate services to students and staff. We’re looking for someone with in depth knowledge of the work undertaken in Registry operational delivery, who has worked at a senior level in a higher education institution handling multiple complex operations simultaneously. You will be enthusiastic, come with new ideas for improving services and processes, a zeal for efficiency, particularly through better use of information systems and technology, a good communicator, and with a real passion for enhancing the student experience. 

With the Elizabeth line opening we will be even more accessible; our Ealing campus becomes only 42 minutes from Reading and 24 minutes from Liverpool Street.

There isn’t a better time to join the University of West London, and if this sounds like the right challenge for you, we’d love to hear from you.

Everyone will get a response.

*Modern universities are defined as higher education institutions that were granted university status in, and subsequent to, 1992. UWL received the rankings listed above when compared to all other modern universities ranked in The Guardian University Guide 2019.

**These are the latest figures according to Employment Performance Indicators (EPI) released by the Higher Education Statistics Agency HESA in 2018. 

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