Student Funding Officer
About Arden University
At Arden University our vision is to make education more accessible, engaging and beneficial to people everywhere. 2018 will be an exciting year for the University as we continue with our transformation and development programme, driving an industry-leading learner experience and further developing our innovative ‘compressed-blended’ full time degrees across 5 campus locations.
We are a values driven organisation, and in line with our values of supportiveness, integrity, innovation and ownership, we want to make sure that each of our study centres is delivering an outstanding student experience that is completely aligned to our brand promise, whilst providing a tailored and personalised experience reflective of the local needs and culture of the student and staff profile. We pride ourselves on the relationships we build with our students and the importance our staff across the organisation place on supporting students to realise their potential. We recognise that the pressures of people’s hectic, modern lives often means our students are constrained - by location, cost, family/caring commitments or simply time. By making our degrees, masters and MBA programmes available through both online distance learning and flexible on-campus ‘blended’ study, we have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education.
Vacancy: Student Funding Officer, Coventry (ftc 12 months)
The salary is £19,000-£21,000, dependant on experience.
Reporting to the Student Finance Manager, you will be responsible for providing end to end support for our students, funding their studies through Student Loan Company, for both our Distance Learning and Blended Learning provisions.
You will be working as part of a team, providing proactive support, advice, information and guidance to all staff and students in the area of Student Funding, from the point of enrolment through to graduation.
Your responsibilities will include handling data and maintaining accurate student records on both internal and external systems ensuring that these accord with those of our regulatory bodies and partners, as well as data protection policies and practice. As the department develops, you will also contribute to the development, implementation and continuous improvement of operational systems, processes and procedures.
You will be a self-motivated individual, able to use your own initiative, be confident in problem solving, and demonstrate excellent attention to detail and levels of accuracy at all times. You will have enthusiasm and passion for delivering excellent customer service, and an ability to communicate effectively and articulately, both verbally and in writing.
To thrive in this role, you must possess strong administrative skills, have previous experience within a Student Finance or related function. You must have a solid grasp of common software packages including Microsoft Excel and Word. IT literacy is essential as you will work with a range of bespoke systems.
You must be organised and methodical, with the ability to manage your own workload when faced with multiple priorities, as well as working collaboratively to achieve common goals. You will enjoy a varied workload and be confident in liaising with managers and employees across Arden sites.
This is an exciting time to join a University that represents the future of Higher Education – please get in touch to receive a fuller job specification.
To apply please send your CV and covering letter to firstname.lastname@example.org.