Global Engagement Project Manager
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page(s) of your resume. The cover letter should address your specific interest in this role and outline the skills and experiences that directly relate to the position description.
The Global Engagement Team works on behalf of the Provost's Office to provide shared infrastructure and guiding policies for education abroad and other university-related international travel for our faculty, staff members, and students. The Project Manager is responsible for a variety of strategic activities and changing projects, including developing and maintaining international travel resources; coordinating campus-wide networks and working groups; and ensuring that our travelers are prepared for success in terms of pre-departure orientation, health and safety planning, and cultural adjustment. This individual works with key faculty and staff stakeholders to support our academic units and student travelers. This position requires a high level of independence and the ability to manage multiple projects that involve diverse constituencies.
The Project Manager reports to the Associate Vice Provost & Director of Global Engagement. While work may vary with the changing needs of our stakeholders, common responsibilities include:
Strategic projects. Lead and execute large-scale, high-level projects that serve all U-M units. This work includes gathering input and fostering buy-in from campus stakeholders, identifying deliverables, and managing project teams and timelines. Examples of these projects include the development of an interdisciplinary Massive Open Online Course (MOOC) for community engagement; a diversity abroad initiative consisting of print and web content and in-person workshops; an online portal that curates pre-departure resources for U-M program leaders; and the design of our online safety abroad orientation for U-M travelers. Manage professional development and monthly meetings for the U-M International Education Network, a faculty/staff community of practice with ~150 members in Ann Arbor, Dearborn and Flint. Assist with data gathering and report production for education abroad, both curricular and co-curricular.
Outreach and training. Provide pre-departure consultation and orientation sessions for all U-M units with students traveling overseas. Key content areas include developing country/regional knowledge; learning across cultures; fostering ethics and reciprocity in community-based work; navigating diverse personal identities abroad; conducting location-specific needs assessments, mitigating risk and addressing health concerns; preparing for emergencies; and facilitating peer-to-peer networking within our domestic and international student populations. Liaise with campus experts (e.g. Dean of Students, OSSD, MESA, SAPAC, Spectrum Center, UHS, etc.) to create specialized training sessions and learning content. For reference, this position supported 14 academic units and provided pre-departure workshops for over 600 students during the 2017-2018 academic year.
Manage campus-wide outreach efforts and marketing campaigns and develop promotional materials to complement unit-level efforts to support education abroad and travel safety. Utilize social media, targeted email, class visits, campus events and other outlets to raise awareness about U-M international travel resources and student opportunities. Current examples include the Wolverines Abroad series in the Michigan Daily, Campus Days participation, International Education Week, and the President’s Award for Distinguished Service in International Education.
Emergency response and system support (20%). Provide back up coverage for the Provost’s Office/DPSS emergency phone for U-M international travelers. Regularly assist with traveler wellness checks, emergency responses and incident reporting to help the Global Engagement Team maintain expertise and depth of coverage for international health and safety.
Maintain high-level administrator access to key U-M global engagement systems (M-Compass, Student Travel Registry, and the Faculty/Staff Travel Registry). Assist in running locator searches as needed, including for Ann Arbor, Flint and Dearborn campuses. Manage requests for student group travel registrations and U-M travel abroad insurance enrollment and assigned Global Engagement Right Now tickets. Manage two key websites for international travel: global.umich.edu and safetyabroad.umich.edu.
Demonstrated, high-level project management skills in an academic or executive level setting. Collaborative approach to program design and problem-solving. Sense of humor, flexibility, and the capacity to successfully multitask in a fast-paced environment. Excellent communication skills, with experience in promoting programs or initiatives and writing for diverse audiences. Relevant experience living, working or studying outside the United States. Familiarity with best practices in education abroad, intercultural learning and international travel safety. Minimum 4+ years in higher education or a similar setting is necessary. A Master's degree, preferably in higher education, international studies or related field is desired.
Projected range: $65,000-$78,000. Salary commensurate with education and experience.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.