Programs and Quality Management Officer

Melbourne, Australia
30 Oct 2018
End of advertisement period
11 Nov 2018
Contract Type
Fixed Term
Full Time
  • Convenient CBD Location
  • Full-Time, Fixed-Term Position to February 2019
  • $65,155 - $74,844 p.a + Superannuation

Our Organisation

RMIT is a global university of technology, design and enterprise. Our mission is to help shape the world through research, innovation, teaching and engagement, and to create transformative experiences for our students, getting them ready for life and work.

The College of Business comprises 7 Schools delivering a broad range of programs in Business, at Traineeship, Certificate, Diploma, Bachelor, Masters and PhD levels. Many programs articulate between TAFE and Higher Education, creating pathways for further study. RMIT Business programs are delivered in Melbourne, Vietnam, Singapore, Shanghai and Jakarta, as well as through Open Universities Australia (OUA) and RMIT Online.

The Role and Your Responsibilities

The Programs and Quality Management Officer will work under the broad direction of the Senior Coordinator, Programs and Quality Management and as a member of the Programs and Quality Management Team. You will contribute to the effective governance and operations of the College as a whole including student conduct, appeals and complaints across the College to ensure timely resolution and compliance with University policy and procedures; and provision of support for academic program and course proposal development; and assisting with internal and external regulatory and compliance obligations of the College and the University.

Skills & Experience Required

The successful candidate will have relevant tertiary qualification and demonstrated experience in student complaints and appeals, preferably with an understanding of University governance and curriculum changes. You will show commitment to quality and continuous improvement, and have proven ability to interpret and apply policies, procedures, and systems consistently. Your strong analytical and problem solving skills and your ability to develop and apply creative solutions will be essential to your success in this role.

To view a position description, please visit our careers website or for further information please contact Fiona Demertzidis on 03 9925 5408 quoting job reference # 567721.

Applications close on Sunday November 11th.

Applicants are requested to separately address the key selection criteria as outlined in the Position Description. This role will require satisfactory confirmation of a Working with Children Check.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.