International Agent Coordinator

Gold Coast, Australia
26 Oct 2018
End of advertisement period
16 Nov 2018
Contract Type
Fixed Term
Full Time

About the position

Bond is seeking an engaging, innovative and effective communicator to join its International team in the role of International Agent Coordinator.

The International Agent Coordinator is responsible for servicing Bond’s international agent representative network, an important recruitment channel of international students to Bond. The successful candidate will act as a central point of contact for all agents, working together with the international recruitment team to support and improve the performance of Bond’s international agent network.

Key responsibilities include: reviewing and updating of agent processes, contracts and contacts for distribution of ongoing communication (various channels); creating, coordinating and updating Bond agent training tools including messaging and product updates; collaborating with internal stakeholders to best deliver effective content; reporting on overall agent performance and engagement with Bond; and ensuring consistency in the communication provided to agents. The overall aim of this role is to see increased performance and engagement from the Bond agent network, resulting in an increase in international students through our partners while exceeding their expectations.

About the person:

Reporting to the Associate Director - International, the successful candidate will be degree-qualified, customer service driven, detail-oriented, able to meet timeframes, and have experience collaborating with clients from culturally diverse backgrounds.

Fom time to time the International Agent Coordinator will be required to work outside of normal business hours for events from time to time.

Salary details:

Bond University offers a vibrant campus with state-of-the-art facilities in a picturesque location, as well as a range of tangible benefits including (but not limited to): competitive remuneration, bus services to the door, available car parking, use of library, Career Development Services, corporate discount programs and a bulk-billing medical centre on-site.

The salary for the position is $64 835 plus 9.5% superannuation pa.

Additional information:

Position specific enquires can be directed to the Associate Director, International Ms Sharon Bignell via email at  

Application and submission details:

For further details regarding this appointment please reference the position description.

Applications will be submitted online via the Careers at Bond University candidate portal. Please follow the 'How to apply' instructions provided. All candidates will be required to register prior to submitting an application.

If you require any assistance with your application submission please visit Applying for jobs at Bond – Frequently asked questions.

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Conditions of employment for this position are offered under a Bond Workplace Agreement (BWA)

Bond University is an equal opportunity employer.