Executive Director Student Disability Services

Maryland, United States
16 Nov 2018
End of advertisement period
16 Jan 2019
Contract Type
Full Time

Role/Level/Range: ATP/04/PF 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: M-F 8:30-5:00 
Exempt Status: Exempt ​​​​​​​ 
Location: 01-MD:Homewood Campus 
Department name: 10001402-Homewood Student Affairs 
Personnel area: Homewood Student Affairs


The Executive Director will oversee and provide the overall vision and strategy for the operation of disability services at all JHU schools. The Executive Director will provide support and guidance to school disability coordinators to ensure that all accommodations are developed, delivered thoroughly, effectively, and efficiently and build needed connections with faculty, graduate teaching assistants, and staff supporting students both inside and outside the classroom. The Executive Director will oversee the range of accommodation needs of all students related to coursework, housing, dining, and information technology as well as other services.  The Executive Director will support the diverse academic, personal/developmental, and interpersonal needs of our growing population of students with disabilities across the institutions nine schools.  The Executive Director will partner with school disability coordinators and staff in the diversity and inclusion units to build awareness, knowledge, and skills related to disability as a part of Johns Hopkins University’s diversity and inclusion initiatives, including serving as a content expert for the University to ensure programs, resources and services are inclusive of students with disabilities.

Essential Job Functions

Leadership, Advocacy, and Program Development: 

  • Provide the overall vision and direction for the operation of disability services university-wide.
  • Develop strategies and lead transformational efforts to improve customer service and effectiveness.
  • Promote and foster a culture that champions and supports continual improvements to the student experience.
  • Research and benchmark best practices as it relates to registration and the documentation submission process and create a strategy to improve current services across the university leveraging technology.
  • Develop an assessment plan to ensure key data is collected about the experience of students with disabilities, that this data is accurately captured, and that it is appropriately reported and shared within the university. 
  • Explore the current testing locations across the university, assess the current needs and develop a strategy to improve the testing experience for students.
  • Create a strategy to enhance the use of adaptive technology across the university.
  • Establish and build collaborative working relationships with the Office of Institutional Equity, General Counsel, Student Affairs staff from the nine schools, Counseling Center, Residence Life, Transportation, Facilities, Hopkins Dining, Housing Operations, Center for Student Success, Student Employment Services, and various campus partners.
  • Represent the division and university on committees and serve as a content expert for the division of Homewood Student Affairs to ensure programs and services are inclusive of the needs of students with disabilities.
  • In partnership with the Office of Institutional Equity and the ADA Compliance Officer, support the campus’ continuing efforts and strategy planning with university wide disability services initiatives and education.
  • When appropriate, partner with local community organizations to provide campus education and resources.

Compliance and Accommodations:

  • Ensure compliance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), the ADA Amendments Act.
  • Ensure compliance with related federal and state regulations as they pertain to students.
  • Lead, implement, and support efforts to develop policies and programs around students with disabilities.
  • In conjunction with the ADA Compliance Officer for Johns Hopkins University in the Office of Institutional Equity, ensure compliance in the ADA accommodations process.
  • Coordinate and provide accommodations for disabled, undergraduates and graduate students across all nine divisions of the University.
  • Coordinate and provide accommodations for part-time students in summer school, outreach, and enrichment programs offered by all nine divisions of the University.
  • In partnership with the Office of Institutional Equity and the ADA Compliance Officer, support the campuses’ continuing efforts to increase awareness about disability by offering consulting, workshops and other educational/support programs.
  • Represent university-wide disability interests on cross-functional issues or initiatives.
  • Champion the implementation of coordinated support between schools to better support students including, but not limited to, testing and accessible course materials.


  • Supervise the Director of Student Disability Services on the Homewood campus.
  • School-based disability service staff, reporting through their school-based organizational structure, would report to the Executive Director for Student Disability Services for all compliance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), the ADA Amendments Act.
  • Evaluate the performance of direct reports, including setting yearly goals, professional development opportunities and high standards for professionalism and service delivery.


  • Masters Degree required.
  • PhD preferred in one or more of the following areas: educational psychology, curriculum and teaching, counseling, psychology, special education, disability services or a related field.


At least six years of experience in a learning center and/or disability services office in a higher education, nonprofit, or governmental agency setting, with increasing supervisory and management responsibilities.  

Special Knowledge, Skills, or Abilities

  • The Executive Director position requires a leader who can work both independently and collaboratively to guide the student disability services programs.
  • Must be a highly organized and detail-oriented individual with knowledge of changing legal issues as they relate to students with disabilities.
  • Candidate must be highly skilled at collaborating in a politically complex environment with a natural ability to lead and inspire the participation and cooperation of colleagues.
  • Must possess an in depth knowledge of student development and disability issues as well as a broad knowledge of and experience with assistive and/or instructional technologies.
  • Candidate must have the ability to interact well with faculty, staff and students.
  • Ability to identify academic problems and their effective solutions.
  • Uunderstand the needs and interests of undergraduates and faculty.
  • Excellent oral, written and interpersonal communication skills.
  • Ability to interact well with diverse internal and external clientele.
  • Ability to be flexible in a decentralized academic environment.
  • Strong supervision skills and budgetary experience.  
  • Ability and initiative to listen to, understand and work with passionate students at all levels of the university.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer

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