Library Sales Representative

Massachusetts, United States
05 Nov 2018
End of advertisement period
05 Jan 2019
Contract Type
Full Time

Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

LIBRARY SALES REPRESENTATIVEMIT Press, to sell new and existing online products to the academic library, school, public, and corporate markets. Products include digital collections, journal subscriptions, and e-books. Will take a key part in launching a new e-book product to market with a focus on the U.S. and Canada territory. Responsibilities include researching and targeting new business through research, networking, and cold-calling; maintaining and developing relationships with existing customers; responding to high volumes of customer/internal queries; preparing quotes, negotiating pricing, and providing follow-up through all stages of the sales process; tracking and reporting monthly sales activities; tracking renewal dates, retention rates, and customer data via Salesforce and regularly reporting key metrics; collaborating closely with colleagues in sales, marketing, customer service, and product development to ensure customer satisfaction and quickly resolving outstanding customer issues; attending site visits within sales territory and key library conferences; working closely with customer service to establish and monitor trials for potential customers, monitoring usage of trials, setting up access, and resolving customer issues; and creating and executing public sales presentations.  There will be regular use of software such as RedLINK, Atypon Insights, and other tools/data related to institutional subscriptions.  

The MIT Press is a leader in university press publishing with a global academic reputation for publishing content that advances scientific and technological discourse.  

A full description is available at 

Job Requirements

REQUIRED:  five years’ experience in publishing, digital sales, or related fields such as library science or marketing; strong interpersonal and communication skills; ability to prioritize and work both independently and in a team-oriented environment; and knowledge of Microsoft Office and Salesforce. Bachelor’s degree preferred.  Job #16678-6

There will be travel up to 20% of the time for conferences and library visits.  


MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.