Floor Crew Supervisor

Location
North Carolina, United States
Posted
21 Nov 2018
End of advertisement period
21 Jan 2019
Ref
401492068
Contract Type
Permanent
Hours
Full Time

Job Description

Occupational Summary (FMD) 

Perform supervisory duties related to the management of a floor crew. This team will be responsible for completing project work including but not limited to the cleaning, top scrubbing, stripping and refinishing of hard surface floors and the cleaning and extraction of carpeted floors in all buildings on Duke University campus. Other responsibilities include hiring and training of new employees and conducting first step grievance hearings.

Work Performed

  • Establish and maintain floor finisher schedules and assign employees to areas for various floor finisher duties; conduct comprehensive inspections and quality assurance audits to check the completion and accuracy of work assignments.
  • Ensure that assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments.
  • Discuss general floor finisher procedures with personnel of the assigned area; recommend and implement changes in procedures.
  • Maintain records and submit reports concerning personnel, equipment, supplies, expense, and general housekeeping activities.
  • Utilize EAM system and follow proper procedure to report damaged or malfunctioning equipment.
  • Perform various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules; conduct first step grievance hearings.
  • Monitor and ensure the training of new personnel.
  • Manage the transportation of all members of floor crew. 
  • Communicate with customers regularly with progress updates and future planning. Respond appropriately to feedback. 
  • Properly maintain all equipment and vehicles.
  • Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Education

Work requires the ability to provide instructions and maintain records generally acquired through a partial high school education.

Experience

Work requires four years of cleaning or related experience necessary to obtain knowledge of scope of housekeeping unit operations, or four years of supervisory experience to become familiar with accepted supervisory and personnel practices and standards OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

JD Revised: 10/18/18

Requisition Number 401178601
Location Durham
Duke Entity CENTRAL ADMIN MANAGEMENT CTR
Job Code 765 SENIOR SUPV, HOUSEKEEPING
Job Family Level 08
Exempt/Non-Exempt Non-exempt
Full Time / Part Time FULL TIME
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Work requires the ability to provide instructions and maintain records generally acquired through a partial high school education.

Experience

Work requires four years of cleaning or related experience necessary to obtain knowledge of scope of housekeeping unit operations, or four years of supervisory experience to become familiar with accepted supervisory and personnel practices and standards.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Auto req ID

83964BR