Staff Specialist

Location
North Carolina, United States
Posted
20 Nov 2018
End of advertisement period
20 Jan 2019
Ref
401508081
Contract Type
Permanent
Hours
Full Time

NSOE Central Admin

Job Description

Occupational Summary 

The career and professional development staff specialist strategically executes the plan to achieve the goals of the Career and Professional Development Center (CPDC). The staff specialist collaborates with the career team and the executive education team to identify and recommend potential synergies across the programs and audiences, implement key initiatives and programs, provide communications support and promotion using various formats, and facilitate and implement CPDC-related events. 
The Career and Professional Development Center (CPDC) is within the Nicholas School of the Environment (NSOE)’s Student Services Office. The Student Services Office consists of an on-campus Master of Environmental Management (MEM) and Master of Forestry (MF) degree programs, a distance learning MEM program (DEL-MEM) for mid-career professionals, executive education short courses, and the CPDC. This department supports all day-to-day operations for approximately 350 students and periodic cohorts of visiting non-matriculated students participating in executive education courses. Position reports to the CPDC Director.

Work Performed

Career Services Support

  • Provide administrative and logistical support for annual internship program, including the Stanback Internship program.
  • Provide internship program administrative support, as needed, including communications to students, tracking fund allocation, working with faculty and staff (payroll office) to implement payment for students.  
  • Coordinate, format, and publish weekly newsletter: Career Wise 
  • Facilitate career-related events, including career conversations, alumni visits, career treks, workshops, etc. Event planning and implementation includes registration, logistics (lodging, catering, travel, etc.) communication, and promotion. Maintain and monitor budget and program requirements for each event. 
  • Update Career Link/GradLeaders database as directed by career team members. 
  • Communications support and promotion, including social media, website updates, email communications 

Executive Education Support

  • Assist the executive education (EE) program coordinator in managing and implementing all short courses. Responsibilities include supporting the management and implementation of in-person and online courses, including student and instructor communication and coordination, room reservations, catering, field-trip identification and coordination, logistics support, day-of event support.
  • Facilitate online executive education courses, including hosting courses, managing technology and learning management systems, communicating with instructors, guests, and participants. 
  • Coordinate and publish the EE quarterly program e-newsletter. 
  • Support promotion of EE programs via email, social media, list serve and other appropriate outlets.
  • Participate and support coordination of executive education advisory council communications, meeting scheduling, and meetings.  

Provide support in bridging the career and EE programs

  • Communicate with students, staff, employers and faculty regarding events, meetings, courses, and updates. Develop promotional materials and communications, as appropriate. Utilize social media, as appropriate. Collaborate with the Communications and Marketing team.
  • Assist in the design, development, and implementation of various program activities for the Nicholas School student population; recommend changes in policies and procedures to improve program area. 
  • Ensure career and EE website is current, relevant and reflective of services and current programming, offerings. Update as needed.
  • Advise team members as to the status of current activities and additional or expanded program requirements; make recommendations for solution to problems identified. 
  • Support survey and data design for career and EE needs, including implementation and data review and reporting
  • Work with career services team members and EE team members to provide an effective bridge between the students, programming, and employer engagement.
  • Perform other related duties incidental to the work described herein and generally in support of the Office of Student Services.
  • Actively collaborate and identify synergies across CPDC activities.
  • Occasional lifting required during set-up and breakdown of events.
  •  Perform other related duties incidental to the work described herein. 

Application Instructions: 

Submit Cover Letter and Resume through Duke HR Career website. We expect position to remain open until filled.

Preferred Qualifications

  • Self-starter willing to take initiative and seek guidance when needed. Excellent organizational skills with attention to detail and follow-through. Must be able to successfully manage multiple projects and deadlines at once.
  • Experience in supporting and coordinating events.
  • Tech savviness is a must, with focus on learning management systems, email marketing and e-newsletter creation
  • Must have excellent communication and customer service skills. Enthusiasm, friendliness, resourcefulness and ability to problem-solve and be proactive. Demonstrated interpersonal skills and proficiency in business communication, both written and oral, to effectively represent the school.
  • Social media experience preferred, including Facebook and Twitter
  • Demonstrated experience working collaboratively with others
  • Proficiency with Microsoft Suite, Internet research, e-mail and other tools, as required. Must be able to create and manage spreadsheets, perform mail merges, create labels, and be proficient in PowerPoint. Experience with web conferencing tools is a plus. Experience with Excel, including the ability to organize and format spreadsheets for shared use, appropriately use relevant formulas, create basic charts is a plus. Experience with survey/evaluation tools a plus, including Qualtrics.
  • Comfort working in busy, highly visible, and highly computerized and customer- centric environment.
  • Ability to exercise good judgment, discretion, and maintain confidentiality.
  • Ability to multi-task and prioritize activities according to importance and urgency, often requiring flexibility to adapt to changes driven by either staff or student needs. 

Preferred Education, but not required: 

Bachelor’s degree

Required Qualifications at this Level

  • Education/Training:
    • Work requires knowledge of basic mathematical, research and communications principles normally acquired through two years of postsecondary education.
  • Experience:
    • Work generally requires four years of clerical or research experience to acquire strong skills in administrative or project research responsibilities as well as accepted office management, communications and research practices. 
      A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of the experience requirement. 

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Requisition Number 401508081
Location Durham
Duke Entity UNIVERSITY
Job Code 83 STAFF SPECIALIST
Job Family Level 09
Exempt/Non-Exempt Non-exempt
Full Time / Part Time FULL TIME
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Work requires knowledge of basic mathematical, research and communications principles normally acquired through two years of post secondary education.

Experience

Work generally requires four years of clerical or research experience to acquire strong skills in administrative or project research responsibilities as well as accepted office management, communications and research practices. A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of the experience requirement.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Auto req ID

106007BR