Patient Menu Technician
Occ Summary Perform a variety of food and customer service tasks involved in receiving and processing patient diet orders; visit patients for menu selections entering selections into appropriate computerize dequipment; assemble and pass trays to patients; requisition supplies according to established parlevels on patient floors.
- Visit patients on assigned floors upon admission to explain menu process and collect diet preferences.
- Visit patients to obtain their menu selections and input selections into hand held computer.
- Determine food preferences for patients on routine modified diets;order additional food items as necessary.
- Maintain and calculate appropriate patient data according to established guidelines.
- Deliver food trays and supplements to patients.*Compare trays to patient census, checking for accuracy and correcting when necessary.
- Ensure proper food temperature by properly assembling and delivering patient trays; detect and report improperly prepared food to supervisor immediately.
- Revisit patients after passing trays to assure patients are satisfied;collect all trays from patients after meal service and transport to dish room.
- Accurately record all items delivered to the floor.
- Clean and maintain galleys according to established cleaning procedures.
- Follow all safety procedures for using equipment and chemicals.
- May assist in tray line setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
- May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
- Review and verify accuracy of diet order and allergen information bycontacting appropriate source of information if records indicate potential discrepancies.
- Performs other related duties as required.
Knowledge, Skills and Abilities
- Ability to read/follow instructions.
- Ability to read/audit patient menu items.
- Ability to prepare/handle food using safe food handling practices using HACCP standards.
- Ability to maintain accurate and updated patient dietary information.
- Knowledge of basic math.*Customer service skills.
- Data entry skills.
- Basic computer skills.
- Ability to lift/push/pull 50 pounds.
- Ability to read/write and follow oral and written instructions.
- Ability to effectively communicate,both written and orally.Level Characteristics N/A
Requisition Number 401506808
Duke Entity DUKE HOSPITAL
Job Code 4107 PATIENT MENU TECHNICIAN
Job Family Level B2
Full Time / Part Time PART TIME
Regular / Temporary Regular
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
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Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
1 year food service experience with customer contact, preferably in apatient care setting.
Degrees, Licensures, Certifications
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