Assistant Director of Alumni Relations
Reporting to the Senior Associate Director of Development and Alumni Communications, the Assistant Director promotes and engages alumni through varied communications outreach and leads programmatic special projects. Identify, build and maintain key relationships with students to foster meaningful lifelong relationships and volunteer roles with Yale SOM, alumni, and Alumni Relations. Manage programming for SOM Launch and all associated events. Organize and strengthen student mentorship program. Work with alumni and appropriate departments to strongly encourage the program. Collaboratively work with the Alumni Relations engagement team to plan and execute the one year reunion. Design and implement additional innovative projects based on the needs of the alumni affairs office. Manage all special on-campus alumni programs including, but not limited to, Donaldson Fellows and yearly special commencement event incorporating strong student component into each program/event, as well as other student-focused events. Build a cohesive marketing strategy for promotion of alumni events. Create event pages and registration links on the alumni website and monitor registration. Develop metrics collection system for all alumni emails. Analyze data collected and makes suggestions for improvements and enhancements. Serve as co-editor of the alumni website: assist in design, editing, and developing content for the alumni site. Identify, evaluate and solve website problems internally and with the collaborative assistance of the Yale SOM Information Technology and Communications groups. Plan and execute content strategy for social media channels and Alumni Groups platform. Ensure that branding and messaging is clear, concise, consistent, and not duplicative across the multiple communication channels utilized by Development and Alumni Relations. Provides input, strategic vision, and design expertise to all alumni email marketing efforts and design projects. Manage all print/graphic design projects for Alumni Relations and Development. Other related projects as assigned.
1. Manages special projects ranging from academic to financial from inception to completion, which requires quantitative analysis, independent research, and the proposal of resolutions or conclusions. Creates and envisions programmatic initiatives and communication strategies. 2. Designs and develops communications strategies for special projects. Develops and exercises a keen understanding of the multiple audiences and contributing University offices involved in a given project to ensure that individual communications are rolled out within a structure planned in advance and with appropriate communication among key stakeholders. 3. Envisions, creates and authors a wide variety of sensitive and high-level written materials. Serves as coordinator and executor for a range of internal and external committees. May participate in decisions regarding committee work. Advises panelists on precedents and prior actions. 4. Serves as Secretary for committee(s), manages informal and formal resolution processes and voluminous correspondence. 5. May supervise the work of project coordinator and administrative staff. 6. Serves as liaison to other departments on all communications. 7. Contributes to design, organization, and maintenance of department website. 8. May perform other duties as assigned.
Required Education and Experience
Bachelor’s Degree in a related field and four years of related work experience or an equivalent combination of education and experience.
Required Skill/Ability 1:
Proven ability with graphic editing software, such as Photoshop, Illustrator, or InDesign. Strong creative skills and ability to market programs to alumni.
Required Skill/Ability 2:
Ability to be detail-oriented, ability to prioritize and manage multiple tasks in a fast paced and goal-oriented environment and have expertise with event management. Ability to handle crises as well as a wide range of short- and long-term management issues.
Required Skill/Ability 3:
Strong computer and analytical skills, including ability to work with advanced MS Office, complex databases and spreadsheets. Superior interpersonal skills. A team player that works well with other members of the staff. A leader with a positive and can-do attitude that supports the mission of the school.
Required Skill/Ability 4:
Customer service excellence and excellent skills in working with a variety of alumni groups and volunteers. Ability to represent the School well in working collegially with peers and colleagues within and outside the University.
Required Skill/Ability 5:
Strong ability to craft and articulate messages for various audiences. Superior demonstrated written and oral communication skills. Willing to travel on an as needed basis to regional events.
Preferred Education, Experience and Skills:
Related work experience in alumni relations, and/or non-profit volunteer management. Global orientation; experience working across countries and regions, and fluency in more than one language.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: email@example.com.