Cashier

Location
Pennsylvania, United States
Posted
24 Oct 2018
End of advertisement period
24 Dec 2018
Ref
95-30171
Contract Type
Permanent
Hours
Part Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Residential & Hospitality Services (RHS) provides essential 24/7 services for the University of Pennsylvania, comprising student housing, residential and campus dining services, conference and event services, University Club operations, and services for those seeking off campus housing. RHS responsibilities include administering housing-related services to 11 College Houses and Sansom Place (graduate and undergraduate housing) across campus, working with other partners to provide students and guests with services that support living and learning in the University residences; and overseeing numerous food operations and dining services to ensure delivery of consistent, high-quality food to a diverse on-campus clientele through a wide variety of venues. http://cms.business-services.upenn.edu/hospitality-services/

Cashiers are expected to serve as ambassadors to both Campus Dining Services and the University in general. They must represent both in a friendly, professional, courteous, and efficient manner and set a positive tone for all customer interactions. They must communicate with customers, other members of the University community and guests in a respectful and tactful manner concerning general information on Campus Dining Services and University events, policies and physical locations. They must be knowledgeable about unit information and policies, including but not limited to hours of service for all dining halls, daily menu information, schedules of unit shutdowns and reopenings, upcoming special events and other general information. They must enforce the meal contract and entrance policies fairly and without prejudice and should endeavor to promptly mitigate any questions, problems, or potential conflicts with customers due to misunderstandings, under the guidance of unit leaders and management.

A High School Diploma or GED is preferred and 0 to 1 year of experience or equivalent combination of education and experience. Previous hospitality/customer service experience required. Demonstrated ability to communicate effectively with customers and to implement management direction. Must be willing to work flexible hours, 7 day a week operation, including late nights/early mornings.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.