Program Coordinator

North Carolina, United States
20 Nov 2018
End of advertisement period
20 Jan 2019
Contract Type

The Program Coordinator will report directly to the Assistant Dean, Research Facilitation and will assist the Research Integrity Officer to plan, coordinate and administer activities related to research integrity, the Clinical Quality Management Program (CQMP), the Trial Innovation Center, and research facilitation. The Program Coordinator will work proactively and collaboratively with leadership to organize and manage meetings, trainings, and disseminate relevant updates and meeting notes to internal and external stakeholders.
Work Performed

All programs/projects referenced below will involve work with the following: Clinical Quality Management Program, Research Facilitation, and Research Integrity.  

Monitor and evaluate program effectiveness using qualitative and quantitative research techniques; investigate trends, and recommend and implement modifications to improve program effectiveness. 

Plan, coordinate and administer activities of assigned programs to include developing and implementing procedures, processes, services and systems; training employees in proper methods and procedures, and ensuring correctness of work.

Establish a communication system to coordinate the various aspects of the projects; respond to inquiries about the project according to established policies and procedures. 

Assist with documentation processes related to research integrity and make recommendations for process improvements.

Maintain collaboration and communication with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives; interface with external organizations as appropriate to ensure cooperative efforts are enhanced and available resources are utilized.

Review and evaluate data monitoring and handling systems to determine consistency of data collected from various sources; recommend changes and modification to systems as required to ensure timeliness, accuracy and efficiency.

Coordinate public relations activities to include conceptualizing and drafting newsletters, website content & development, and other intra-departmental communications.

Coordinate CQMP training schedule, assemble and maintain training materials, track attendance at training, and dissemination/receipt of pre- and post-training surveys. 

Maintain list of and continuing education opportunities for Quality Management Reviewers.  Schedule bi-monthly meetings of members, track attendance, and disseminate minutes, policies, or other relevant material related to topics discussed at meetings. 

Assist with new hire onboarding by coordinating orientation sessions for new hires with department leaders and administrators; assist with the administrative process of new hires (e.g., badge, building access, parking, etc.).
Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Requisition Number 401503584
Location Durham
Job Family Level 10
Exempt/Non-Exempt Exempt
Full Time / Part Time FULL TIME
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.


Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Ability to provide guidance and direction to subordinates, including setting standards and monitoring performance.

Skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems.

Skills evaluating program performance, summarizing findings, communicating results, and forming an action plan.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.