Assistant Director, Information Technology OISS

09 Oct 2018
End of advertisement period
08 Dec 2018
Contract Type
Full Time

Position Focus:

Reporting to the OISS Executive Director, this individual leads OISS in the development and maintenance of the OISS website and technology tools that support the compliance, business and programmatic functions of the office. This individual will continually analyze and evaluate office operations to improve delivery of services and ensure innovative use of proper and appropriate technology. The individual will also develop, support and maintain the immigration-related software applications that ensure the institution’s compliance with DHS regulations. In addition, this individual acts as the primary liaison between ITS and OISS, as well as a liaison between OISS and technology service providers.

Essential Duties

1. Leads the development of IT tools; identifies needs, conducts appropriate user analysis, investigates appropriate technologies, develops and executes project plan. Develops and maintains detailed documentation on all processes. 2. Leads the upgrade and on-going maintenance of the OISS web site. Guides and educates staff to update resources presented on the web, elevates content based on analytics and timeliness. 3. Provides application management and support on hardware and software environments; monitors and maintains the department’s immigration software applications to assure technical requirements are fully compliant with all regulations. 4. Maintains contact with ITS teams and external vendors to ensure proper testing of all features, including SEVIS related batch functions. Works with ITS staff regarding server support and systems integration needs. 5. Compares functional specifications to functionality in commercial off-the-shelf software to identify appropriate matches 6. Develops and oversees tools for surveying, data collection and in-house reporting requirements. 7. Provides training and assistance to the staff in using software and hardware to improve productivity 8. Provides general leadership regarding OISS’s use of IT. 9. Researches, monitors, implements, and contributes to “best practices” in the field of international student and scholar advising. 10. Performs other duties as assigned.

Required Education and Experience

Bachelor's Degree in a relevant area and four years of web and IT project management experience, or an equivalent combination of education and experience.

Required Skill/Ability 1:

Demonstrated ability managing and publishing web content with a high-level web programming language (PHP, Java, ASP, .NET Framework); strong comprehension of user interface concepts for the web; and Adobe Creative Suite, SVG.

Required Skill/Ability 2:

Knowledge of graphics and Web development software and strategies with strong knowledge of Web Server administration, Internet standards (HTML, CSS, Linux/Apache, Windows Server/IIS, SSL/TLS, Git, etc.). Well-developed skills in analysis, problem solving, planning and R&D. Ability to work with flexible and changing assignments.

Required Skill/Ability 3:

Excellent interpersonal skills and well-developed oral and written communications skills, including training materials for non-technical staff. Ability in the analysis of business needs and development of related business systems as well as working with third party vendors and off-the-shelf products.

Required Skill/Ability 4:

Excellent organizational skills that ensure timely and high-quality outcomes. Demonstrated ability to align business goals with technology needs.

Required Skill/Ability 5:

Demonstrated ability to work independently and collaboratively as well as lead the development, implementation and configuration of large and small-scale IT solutions.

Preferred Education, Experience and Skills:

Knowledge of U.S. immigration regulations, previous interactions with international students and scholars, and/or international travel/study experience helpful but not essential.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: