Work Days/Hours (Other than Standard)
Full-time, 37.50 hours, rotating shifts Monday - Saturday, generally scheduled between the hours of 7:30 am - 6:30 pm. Holidays/recess periods also required.
The Pharmacy Technician uses superior customer service, critical thinking and sound independent judgment skills in order to provide seamless, coordinated and compassionate care at every patient encounter at Yale Health.
- Greets visitors. Receives, reviews, and clarifies prescriptions. Obtains necessary information for filing of prescriptions. Processes refill requests. Sets up prescription.
- Counts medication, labels bottle with prescription and auxiliary labels. Fills in-house pharmacy orders.
- Receives and processes payments for prescriptions and other pharmacy items.
- Operates cash register and computer cash terminal. Answers telephone. Uses computer terminal to input and retrieve data.
- Updates computer database to reflect new prices. Ensures the accuracy of the data. Maintains and monitors inventory levels.
- Assists in determining additions and deletions to inventory. Rotates stock for seasonal adjustments. Places orders to vendors.
- Follows up on orders regarding shipping and billing problems. Monitors contract and retail pricing for medications.
- Verifies merchandise received against order. Monitors credit adjustments. Verifies invoices for payment. Conducts research related to item availability, contract and retail pricing. Compiles a variety of statistical data. Assists with the preparation of reports and analyses.
- Assists with preparing and verifying of deposits. Assists with totaling and balancing of daily payment transactions. Performs clerical functions incidental to pharmacy activities.
Required Education and Experience
Two years of related work experience and high school level education; or an equivalent combination of experience and education.
Required Skill/Ability 1:
Demonstrated proficiency and skills as a Pharmacy Technician in a hospital, outpatient clinic, HMO, chain store or retail pharmacy. Proven ability to read prescriptions and input prescriptions information into a computer system in an accurate, efficient manner with considerable speed.
Required Skill/Ability 2:
Superior customer service orientation. Excellent verbal and written communication skills. Well-developed critical thinking and sound independent judgment in order to respond to patient inquiries. Ability to work respectfully and effectively with a diverse population. Functions effectively and positively in a collaborative team environment.
Required Skill/Ability 3:
Demonstrated ability working with pharmaceutical and medical terminology, abbreviation and symbols commonly used in the prescribing, dispensing and charting of medications.
Required Skill/Ability 4:
Ability to perform essential functions related to drug purchasing, inventory control, record-keeping and other miscellaneous business functions associate with the dispensing of prescriptions.
Required Skill/Ability 5:
Demonstrated exemplary attendance, punctuality and reliability, as attested by references.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: email@example.com.